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BBB Accredited Business since 11/11/2010

Florida Power & Light Company (Headquarters)

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(800) 226-3545View Additional Phone NumbersPO Box 29100, MiamiFL 33102-9100View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 11/11/2010

BBB has determined that Florida Power & Light Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Florida Power & Light Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 276 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

273 complaints closed with BBB in last 3 years | 83 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues170
Problems with Product / Service101
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 273

Customer Reviews Summary Read customer reviews

1 Customer Reviews on Florida Power & Light Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

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BBB file opened: 07/01/1974Business started: 01/01/1925
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Palm Beach Tax Collector
PO Box 3715 301 N. Oliver Ave, 3rd Flr
West Palm Beach, FL33402-3715
(561) 355-2264
http://www.co.palm-beach.fl.us

Miami-Dade Tax Collector
140 W Flagler Street, 1st Flr
Miami, FL33130
(305) 375-5452
http://www.miamidade.gov

BBB records show a license number of 199604104 for this company, issued by Palm Beach Tax Collector. Their web address is http://www.co.palm-beach.fl.us.

BBB records show a license number of 199505387 for this company, issued by Palm Beach Tax Collector. Their web address is http://www.co.palm-beach.fl.us.

Check License Status: http://pbctax.manatron.com/Tabs/BusinessTax/AccountDetail.aspx?p=199505387&a=1907585

Please note that governmental licensing information may not be current.

BBB records show a license number of 199604113 for this company, issued by Palm Beach Tax Collector. Their web address is http://www.co.palm-beach.fl.us.

Check License Status: http://pbctax.manatron.com/Tabs/BusinessTax/AccountDetail.aspx?p=199604113&a=1927050

Please note that governmental licensing information may not be current.

BBB records show a license number of 5041074 for this company, issued by Miami-Dade Tax Collector. Their web address is http://www.miamidade.gov.

Check License Status: https://www.miamidade.county-taxes.com/public/business tax/accounts/4829447

Please note that governmental licensing information may not be current.

BBB records show a license number of 1265099 for this company, issued by Miami-Dade Tax Collector. Their web address is http://www.miamidade.gov.

Check License Status: https://www.miamidade.county-taxes.com/public/business tax/accounts/1265099

Please note that governmental licensing information may not be current.

BBB records show a license number of 1182286 for this company, issued by Miami-Dade Tax Collector. Their web address is http://www.miamidade.gov.

Check License Status: https://www.miamidade.county-taxes.com/public/business tax/accounts/1182286

Please note that governmental licensing information may not be current.

BBB records show a license number of 3842532 for this company, issued by Miami-Dade Tax Collector. Their web address is http://www.miamidade.gov.

Check License Status: https://www.miamidade.county-taxes.com/public/business tax/accounts/3678118

Please note that governmental licensing information may not be current.

BBB records show a license number of 3375805 for this company, issued by Miami-Dade Tax Collector. Their web address is http://www.miamidade.gov.

Check License Status: https://www.miamidade.county-taxes.com/public/business tax/accounts/3240348

Please note that governmental licensing information may not be current.

BBB records show a license number of 3614303 for this company, issued by Miami-Dade Tax Collector. Their web address is http://www.miamidade.gov.

Check License Status: https://www.miamidade.county-taxes.com/public/business tax/accounts/2452365

Please note that governmental licensing information may not be current.

BBB records show a license number of 1265081 for this company, issued by Miami-Dade Tax Collector. Their web address is http://www.miamidade.gov.

Check License Status: https://www.miamidade.county-taxes.com/public/business tax/accounts/1265081

Please note that governmental licensing information may not be current.

BBB records show a license number of 4991338 for this company, issued by Miami-Dade Tax Collector. Their web address is http://www.miamidade.gov.

Check License Status: https://www.miamidade.county-taxes.com/public/business tax/accounts/4781317

Please note that governmental licensing information may not be current.

BBB records show a license number of 3614329 for this company, issued by Miami-Dade Tax Collector. Their web address is http://www.miamidade.gov.

Check License Status: https://www.miamidade.county-taxes.com/public/business tax/accounts/3460144

Please note that governmental licensing information may not be current.

BBB records show a license number of 67348 for this company, issued by Miami-Dade Tax Collector. Their web address is http://www.miamidade.gov.

Check License Status: https://www.miamidade.county-taxes.com/public/business tax/accounts/67348

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: December 1925, FL

Business Management
Principal: Ms Heidi Ellenberger (Relations Manager)
Contact Information
Mr. Eric Silagy (President)
Business Category

Electric Companies

Alternate Business Names
FPL, Florida Power & Light
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