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Find a Location

Florida Power & Light Company has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Florida Power & Light Company

      CUA/LFO P.O. Box 029311 Miami, FL 33102

      BBB Accredited Business
    • Florida Power & Light Company

      ..... Pensacola, FL 32506

    • Florida Power & Light Company

      Miami, FL 33012

      BBB Accredited Business
    • Florida Power & Light

      One Energy Place Pensacola, FL 32520-0031

      BBB Accredited Business
    • Florida Power & Light Company

      Sarasota, FL 34235-6820

    Business ProfileforFlorida Power & Light Company

    Electric Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.12/5stars

    Average of 538 Customer Reviews

    Customer Complaints

    934 complaints closed in last 3 years

    412 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/11/2010

    Years in Business: 99

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Florida Power & Light Company is a public utility company.

    Business Details

    This is a multi-location business.

    Find a Location

    Florida Power & Light Company has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Florida Power & Light Company

        CUA/LFO P.O. Box 029311 Miami, FL 33102

        BBB Accredited Business
      • Florida Power & Light Company

        ..... Pensacola, FL 32506

      • Florida Power & Light Company

        Miami, FL 33012

        BBB Accredited Business
      • Florida Power & Light

        One Energy Place Pensacola, FL 32520-0031

        BBB Accredited Business
      • Florida Power & Light Company

        Sarasota, FL 34235-6820

      Headquarters
      CUA/LFO P.O. Box 029311, Miami, FL 33102
      BBB File Opened:
      7/1/1974
      Years in Business:
      99
      Business Started:
      1/1/1925
      Business Incorporated:
      12/28/1925
      Accredited Since:
      11/11/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • FPL
      • Florida Power & Light
      Business Management
      • Mr. Duke Extra, Corporate Complaint Specialist
      Contact Information

      Customer Contact

      • Mr. Duke Extra, Corporate Complaint Specialist
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      934 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/16/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Our electric meter broke. FPL replaced the meter over a week ago on August 9, 2023. However, the new meter still have not been added to our account #***********. FPL continues to estimate our electric usage. Our new FPL Meter Number is *******.
      Read More

      Customer Reviews

      538 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andrew B

      1 star

      04/22/2024

      Horrible company if I could switch to a different provider I would!! Had an electrical issue on their end took them 2 1/2 days to figure it out. Multiple fpl crews came out! And in all this my refrigerator quit working after all this. Fpl refuses to pay me for the cost of the new one.. all because I did not have a repair man come out on a Sunday? I called a few and were not available to come out till the following day! So now Im out 400 bucks because they refuse to pay the replacement fpl customer service is horrible and the claims manager would not even try to make things right . So by me going a buying a fridge to save my families food cost me greatly and not being fairly compensated ! Fpl your a joke!

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