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BBB Accredited Business since

C.A.R.S Protection Plus Inc

Additional Locations

Phone: (888) 335-6838 Fax: (724) 387-2344 View Additional Phone Numbers 4431 William Penn Hwy Ste 1, Murrysville, PA 15668

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The company offers a limited used auto warranty promoted by dealers as a customer expense add-on to a used vehicle sale. The warranty is for an agreed upon length of time, mileage and covered components. The warranty becomes effective when accepted by the company.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that C.A.R.S Protection Plus Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for C.A.R.S Protection Plus Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 167 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

167 complaints closed with BBB in last 3 years | 57 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 2
Guarantee/Warranty Issues 84
Problems with Product/Service 78
Total Closed Complaints 167

Customer Reviews Summary Read customer reviews

23 Customer Reviews on C.A.R.S Protection Plus Inc
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 20
Total Customer Reviews 23

Additional Information

BBB file opened: April 01, 1999 Business started: 07/31/1998 in PA Business incorporated 07/31/1998 in PA
Type of Entity


Business Management
Mr. Michael Tedesco, President Jason P McConnell, General Counsel
Contact Information
Customer Contact: Jason P McConnell, General Counsel
Principal: Mr. Michael Tedesco, President
Business Category


Alternate Business Names
CARS Complete Automotive Repair Services Protection Plus Inc/CARS
Industry Tips
Auto Service Contracts

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.