This Business is not BBB Accredited
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This company offers residential and commercial heating and air conditioning services, including refrigeration.
On 02/06/2014 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to respond to one or more complaints filed with the BBB.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Cavalry Heating & Cooling's rating include:
- Length of time business has taken to resolve complaint(s).
- Failure to respond to one complaint filed against business.
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||4|
|Advertising / Sales Issues||0|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Oregon Construction Contractors Board
700 Summer St NE Ste 300
Oregon Building Codes Division
1535 Edgewater NW
Type of Entity
Incorporated: June 1987, OR
Contact InformationPrincipal: Mr James McDonald (President)Customer Contact: Mr Ian McDonald (Accounting)Mr Larry Clark (Controller)
Air Conditioning Contractors & Systems, Air conditioning & Heating Contractors - Commercial, Air conditioning & Heating Contractors - Residential
Hours of Operation
Monday - Saturday 7:30am - 5:00pm