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BBB Accredited Business since 04/01/1971

LifeWay Christian Resources

Phone: (615) 251-2000Fax: (615) 251-3905View Additional Phone NumbersOne LifeWay Plaza, NashvilleTN 37234 Send email to LifeWay Christian Resources

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BBB Accreditation

A BBB Accredited Business since 04/01/1971

BBB has determined that LifeWay Christian Resources meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered LifeWay Christian Resources' rating include:

  • 4 complaints filed against business

Factors that raised LifeWay Christian Resources' rating include:

  • Length of time business has been operating.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service4
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on LifeWay Christian Resources

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 11/15/1965Business started: 05/26/1891
Contact Information
Principal: Ms. Amy Thompson (Director of Corporate Relations)Dr. Micah Carter (Director of Communications)Dr. Steve Drake (Director of Pastoral Relations)Mr. Rusty Faulks (Director of Human Resources)Mr. John Kramp (Vice President, LifeWay Church Resources)Dr. Thom Rainer (President & CEO)Mr. Jerry Rhyne (CFO)Dr. Ed Stetzer (Vice President, Research & Ministry Development)Mr. Tim Vineyard (VP & CIO)Dr. Brad Waggoner (Executive Vice President)Mrs. Selma Wilson (Vice President, B & H Publishing)
Business Category

Religious Goods, Books - New, Publishers - Book

Products & Services

This company offers religious publishing services and the sale of religious goods.

Alternate Business Names
Broadman & Holman Publishers, Broadman Press, Convention Press, Holman Bible Publishing, LifeWay Christian Stores, Southern Baptist Convention, B & H Publishing Group, LifeWay Research

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.