BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Capella University meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Capella University include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 113 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||28|
|Total Closed Complaints||113|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Type of Entity
Business ManagementJoseph Rennie, Lerner Services & Operations Scott Kinney, President Dept. Learner Affairs Krissy Pritzkow, Learner Affairs Specialist Tom Sonnek Heidi Stensby, Learner Affairs Supervisor
Schools - Academic - Colleges & Universities
Alternate Business NamesCapella Education Company
Products & Services
According to the information provided by Capella University, this company offers online education, in the areas of education, human services, psychology and technology. Capella offers certificate and degree programs, for undergraduate, masters, and doctorate levels.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview