| Back to top |
|
BBB Accreditation This company has been a BBB Accredited business since June 1999. This means it supports BBB's services to the public and meets our BBB Accreditation standards. |
| Back to top |
BBB RatingBased on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F. |
| Back to top | |
|
Business Contact and Profile |
|
| Name: | Deluxe Corporation |
| Phone: | (651) 483-7111 |
| Fax: | (651) 787-1441 |
| Address: | 3680 Victoria St N |
| Shoreview, MN 55126-2906 | |
| Yahoo Map | |
| Google Map | |
| Website: | www.deluxe.com |
| www.delforms.com | |
| Original Business Start Date: | January 1920 |
| Local Start Date: | January 1915 |
| Principal: | Mr. Terry D. Peterson, VP, Investor Relations |
| Customer Contact: | Mr. Terry D. Peterson, VP, Investor Relations - |
| Email Address: | |
| Type of Business: | Business Forms & Systems |
| BBB Accreditation: | This organization is a BBB Accredited business. |
| Additional DBA Names: |
Deluxe Checks RapidForms NEBS McBee Safeguard Stephen Fossler Sycom Dots & Pixels The Johnson Group Ad Ideas Bags and Bows Checks Unlimited Dealer Forms Service Delforms Deluxe Small Business Services Designer Checks Direct Checks Deluxe Financial Services Histacount Holiday Expressions Main Street Collection Hostopia Partner Up Logo Mojo Checks.com Cardinal Printing |
| Back to top |
|
Products and Services Deluxe Corporation, through its industry-leading businesses and brands, helps financial institutions and small businesses better manage, promote and grow their businesses. The company uses direct marketing, distributors, and a North American sales force to provide a wide range of customized products and services. The company also sells personalized checks and accessories directly to consumers. |
| Back to top |
|
Business Management Additional company management personnel include: Ms Jenny Anderson |
| Back to top | |||||
|
Additional Locations and Phone Numbers
|
| Back to top | ||||||||||||||||||||||||||||||
|
Customer Complaint History When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 13 complaints about this company in the last 36 months, our standard reporting period. Of the total of 13 complaints closed in 36 months, 7 were closed in the last year.
| ||||||||||||||||||||||||||||||
| Back to top |
|
BBB Program Participation This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine. |
| Back to top |
|
Government Actions BBB has no information regarding government actions at this time. |
| Back to top |
|
Advertising Review BBB has no information regarding advertising review at this time. |
|
Additional Information Since November 13, 2006, The BBB has been receiving information on a fraudulent home improvement grant offered by a company called, "Home Trust, Inc". DELUXE CORPORATION HAS NO INVOLVEMENT in this offer. "Home Trust, Inc" has been fraudulently using the addresses of Deluxe Corporation. The BBB has contacted Deluxe Corporation, and was informed by Deluxe Corporation that they are aware of these phony offers. Also, Deluxe Corporation has notified authorities regarding these fraudulent activities. Since "Home Trust, Inc" has been traced to Canada, any consumers offered this grant, or check, should contact Project Phonebusters toll free at:1-888-495-8501. Project Phonebusters is operated by the Ontario Provincial Police. |
| Back to top |
|
BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report. ID: 332 |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: BBB Accreditation standards - This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: resolved - The company resolved the complaint issues. |
| BBB Definition: Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices. |
| BBB Definition: Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract. |
| BBB Definition: Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff. |
| BBB Definition: Delivery Issues - Claims alleging delayed delivery of ordered merchandise. |
| BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: BBB Identification - A BBB program that allows BBB Accredited businesses to identify themselves as BBB Accredited businesses in off-line media when BBB Accredited business signs a formal commitment to resolve disputes, if necessary, through arbitration. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBBOnLine - A national BBB dispute resolution program offered to companies who transact business via the Internet and allows the company to display BBBOnLine Reliability Seal. Refer to https://www.bbbonline.org/reliability/Rel_EN.asp for a fuller description of the program and eligibility requirements. |
| BBB Definition: BBB Identification - A BBB program that allows BBB Accredited businesses to identify themselves as BBB Accredited businesses in off-line media when BBB Accredited business signs a formal commitment to resolve disputes, if necessary, through arbitration. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBBOnLine - A national BBB dispute resolution program offered to companies who transact business via the Internet and allows the company to display BBBOnLine Reliability Seal. Refer to https://www.bbbonline.org/reliability/Rel_EN.asp for a fuller description of the program and eligibility requirements. |
| BBB Definition: BBB Identification - A BBB program that allows BBB Accredited businesses to identify themselves as BBB Accredited businesses in off-line media when BBB Accredited business signs a formal commitment to resolve disputes, if necessary, through arbitration. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBBOnLine - A national BBB dispute resolution program offered to companies who transact business via the Internet and allows the company to display BBBOnLine Reliability Seal. Refer to https://www.bbbonline.org/reliability/Rel_EN.asp for a fuller description of the program and eligibility requirements. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
