BBB Business Review

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Square Enix, Inc

(310) 846-0400View Additional Phone Numbers999 N Sepulveda Blvd Fl 3, El SegundoCA 90245-2731http://www.na.square-enix.comView Additional Web Addresses

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Description

This company offers the sale of video games.

BBB Accreditation

Square Enix, Inc is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Square Enix, Inc's rating include:

  • Failure to respond to 12 complaints filed against business.
  • 2 complaints filed against business that were not resolved.

Customer Complaints SummaryRead complaint details

195 complaints closed with BBB in last 3 years | 35 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues13
Billing / Collection Issues14
Delivery Issues15
Problems with Product / Service153
Guarantee / Warranty Issues0
Total Closed Complaints 195

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Square Enix, Inc

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2 Customer Reviews

Additional Information

top
Business started: 07/02/1996
Type of Entity

Corporation

Incorporated: July 1996, CA

Number of Employees

1

Business Category

Video Games - Dealers, Video Games - Service & Repair

Service Area

This business's service area is worldwide.

Alternate Business Names
Play Online Information Center, PlayOnline Information Center, Squaresoft, Inc

Customer Review Rating plus BBB Rating Summary

Square Enix, Inc has received 1.0 out of 5 stars based on 2 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.