BBB Business Review

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BBB Accredited Business since

King Auto Center

Phone: (808) 245-4788 Fax: (808) 245-1643 View Additional Phone Numbers 4330 Kukui Grove St, Lihue, HI 96766 View Additional Email Addresses http://www.kingautocenter.com

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Description

King Auto Center offers new and used car sales, auto repair, auto parts, and auto detailing services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that King Auto Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Sales and Advertising Issues 0
Billing Issues 0
Delivery Issues 0
Service or Repair Issues 0
Order Issues 1
Product Issues 0
Customer Service Issues 0
Facilities Issues 0
Total Closed Complaints 1

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against King Auto Center
See Trends in Complaints on King Auto Center | View Complaints Summary by Resolution Pie Chart on King Auto Center

Customer Reviews Summary Read customer reviews

0 Customer Reviews on King Auto Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on King Auto Center

Additional Information

BBB file opened: February 26, 1997 Business started: 10/10/1995 in HI Business under new ownership as of: 08/16/2017 Business incorporated 10/10/1995 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Hawaii - Department of Commerce & Consumer Affairs (DCCA)
335 Merchant St STE 301, Honolulu HI 96813
http://cca.hawaii.gov/pvl/
Phone Number: (808) 586-3000
[email protected]

Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
https://hitax.hawaii.gov/_/
Phone Number: (808) 587-4242

Hawaii Department of Commerce & Consumer Affairs (DCCA)
335 Merchant St STE 201, Honolulu HI 96813
http://cca.hawaii.gov/breg/
Phone Number: (808) 586-2727
[email protected]

Type of Entity

Corporation

Business Management
Mr. Mike Niethammer, President Ms. Debbie Batara, Managing Member Mr. Lance Eto, Controller Mr. Ron Valencia, Vice President, General Manager
Contact Information
Principal: Mr. Mike Niethammer, President
Customer Contact: Mr. Ron Valencia, Vice President, General Manager
Related Businesses
King Infiniti of Honolulu, LLC King Windward Nissan LLC
Business Category

New Car Dealers Used Car Dealers Online Car Dealers New Auto Parts Auto Detailing Auto Repairs New Car Dealers (NAICS: 441110)

Products & Services

King Auto Center offers the following product(s): autodealer new cars, automobile dealers used cars, automotive detailing, automotive repair services

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
S: 9:00 AM - 5:00 PM
Su: Closed
Service Hours: Mon. - Fri., 7:00 AM - 5:00 PM, Sat., 7:30 AM - 4:00 PM
Service Area
King Auto Center serves Kauai, Hawaii.
Alternate Business Names
King Chrysler Dodge Jeep Ram King Honda Niethammer Family LLC
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Washington Department of Revenue 6500 Linderson Way SW Fl 1, Tumwater WA 98501 Phone Number: (800) 451-7985 http://www.dor.wa.gov [email protected]

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.