BBB Accredited Business since 04/25/2012
(888) 318-6146548 Market St # 35410, San Francisco, CA 94104-5401
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This company offers digital proofreader software with grammar, punctuation, and style checking technology.
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A BBB Accredited Business since 04/25/2012
BBB has determined that Grammarly, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Grammarly, Inc's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 156 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||7|
|Billing / Collection Issues||106|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||41|
|Total Closed Complaints||156|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Grammarly, Inc
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Type of Entity
Incorporated: August 2011, DE
Business ManagementMr. Brad Hoover (CEO)
Contact InformationPrincipal: Ms. Valerie Bonear (Support Mgr.) Customer Support
Number of Employees
Computer Software Publishers & Developers
This business service area covers: worldwide.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview