Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

InventHelp has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • InventHelp

      9062 Chevrolet Dr Ellicott City, MD 21042-4018

    • InventHelp

      8401 Corporate Dr Hyattsville, MD 20785-2224

    Business ProfileforInventHelp

    Marketing Programs
    Multi Location Business

    Additional business information

    Additional Info:
    InventHelp is an invention service company headquartered in Pittsburgh, Pennsylvania. InventHelp maintains a network of regional sales offices operated by independent contractors in 60+ cities in the US, Canada, Germany and Australia.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    InventHelp has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • InventHelp

        9062 Chevrolet Dr Ellicott City, MD 21042-4018

      • InventHelp

        8401 Corporate Dr Hyattsville, MD 20785-2224

      Location of This Business
      9062 Chevrolet Dr, Ellicott City, MD 21042-4018
      BBB File Opened:
      12/23/1996
      Years in Business:
      40
      Business Started:
      5/1/1984
      Business Incorporated:
      6/11/1984
      Type of Entity:
      Corporation
      Business Management
      • Mrs. Maura Robbins, Compliance Manager
      • Ms. Lark Blasi, Compliance Manager
      • Mr. Robert Susa, President
      Contact Information

      Principal

      • Mrs. Maura Robbins, Compliance Manager

      Customer Contact

      • Mrs. Maura Robbins, Compliance Manager
      • Ms. Lark Blasi, Compliance Manager
      • Mr. Robert Susa, President
      Additional Contact Information

      Fax Numbers

      • (301) 577-6390
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/14/2022

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      * June 29, 2017, Mail-in Contract * March 01, 2018, Forced Upgraded Contract a little over $12,000 * They commented to reach out to companies that were ready and looking for new inventions in my field of business * I have been disrespected when it comes to my invention I want a refund for all of the money I have paid in full. * I have called them several times to resolve this matter and they treated me like I owe them something I want all of my business away from InventHelp I could have already started my business * I have been scammed out of $12,000 from InventHelp I am calling out of the Baltimore office and no one is answering immediately after getting signing with Inventhelp they asked me to go on Google and do a good review so that could get more people and if anything now that I will have to take them to court they can say now that I made a review that they was doing what they were supposed to do but they lied to get me to sign that contract no workable phone number no way to get in contact with them closed just like hundreds and thousands of made-up companies in there databank to promise clients of services then when you call they answer like they doing work and not and to add the client service departments they are rude obnoxious and disrespectful and like to keep you brushed off with the lies that they carry to me as a client I asked for a meeting with the vice president Nora and she disrespectfully told me what quoted are you coming to Philadelphia Pennsylvania for me and I answered why do I have to do that when it's Zoom meeting that I can schedule for Ince that conversation ended I immediately called you and this is after several attempts to get further information why I have been scammed out of $12,000. for the lies and deceitfulness that InventHelp took me and a whole bunch of other people through even my children. Invent Help Employees Nora M. ( Vice President Myra (Manager Angelia (Manager R. Christina Brooke Adam Wade
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tooechi Sweet

      1 star

      12/07/2021

      I have been scammed out of $12,000 from InventHelp I am calling out of the Baltimore **** **** office and no one is answering immediately after signing with Invent help they asked me to go on Google and do a good review so that they could get more people. There is a class-action lawsuit in court right now against Invent help. *************************************************************** *************************************************************** ********* They have been lying to me and hundreds maybe even thousands of people out of there money across the states they lied to get me to sign that contract with no workable phone number no way to get in contact with them closed just like hundreds and thousands of made-up companies in their databank to promise clients of services then when you call they answer like they doing work and not and to add the client service departments they are rude obnoxious and disrespectful and like to keep you brushed off with the lies that they carry to me as a client I asked for a meeting with the vice president Nora and she disrespectfully told me what quoted are you coming to Philadelphia Pennsylvania for me and I answered why do I have to do that when it's Zoom meeting that I can schedule for Ince that conversation ended I immediately called you and this is after several attempts to get further information why I have been scammed out of $12,000. I hope you received this promptly. I need help to get my money back for the lies and deceitfulness that InventHelp is doing to people. I need my money back immediately after I have paid in full. This business is not BBB accredited.

      InventHelp Response

      12/15/2021

      We are in receipt of the above referenced complaint.

      Nearly five years ago this complainant contracted for a two-year services for the assistance in submitting her invention to industry in an attempt to obtain a good faith review. According to our records, her services have been completed in accordance with her contract.

      The complainant's claim that the companies to whom we have submitted her invention information to for review are closed or out of business is unfounded and unfair. We have had multiple conversations with this complainant recently regarding her allegations and have provided her with copies of her company submission reports per her request. We have completed her services in their entirety and in fact, provided additional services beyond her contracted services as a courtesy.

      Additionally, this complainant received several company responses as a result of our efforts and we provided her with notification regarding these responses for her records.

      Now, at this late date to request a refund for services she received is unreasonable.

      Thank you for bringing this matter to our attention.

      Sincerely,
      Maura R******
      Compliance Manager
      InventHelp�®

      Local BBB

      BBB of Greater Maryland

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.