BBB Business Review

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BBB Accredited Business since 05/20/2013

Nationwide Biweekly Administration, Inc. (Headquarters)

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Phone: (800) 564-5693Fax: (937) 352-1371View Additional Phone Numbers855 Lower Bellbrook Rd, XeniaOH 45385View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 05/20/2013

BBB has determined that Nationwide Biweekly Administration, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Nationwide Biweekly Administration, Inc.'s rating include:

  • Length of time business has been operating.
  • Response to 126 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

126 complaints closed with BBB in last 3 years | 31 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues49
Billing / Collection Issues31
Guarantee / Warranty Issues1
Problems with Product / Service46
Delivery Issues0
Total Closed Complaints 126

Additional Complaint Information

If you are a customer of Nationwide Bi-weekly Administration (NBA) and have any concern about your service, please contact the Customer Relations Unit directly at (800) 564-5693.

Customer Reviews Summary Read customer reviews

10 Customer Reviews Customer Reviews on Nationwide Biweekly Administration, Inc.

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 4
Negative Experience 4
Total Customer Reviews 10 Customer Reviews

Additional Information

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BBB file opened: 08/31/1998Business started: 01/01/1993Business started locally: 06/01/2002
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of OHMT29 for this company. Money Transmitter License.

Type: unknown

Type of Entity

Corporation

Incorporated: June 2002, OH

Business Management
Customer Contact: Ms. Jenna Solis (Customer Relations)
Contact Information
Principal: Mr. Daniel S. Lipsky (President)Ms. Sherry Ann Scott (General Manager)
Number of Employees

158

Business Category

Financial Services

Products & Services

This company offers life insurance and mortgage protection services and bi-weekly payments.

Alternate Business Names
NBA, Interest Minimizer, Loan Payment Administration

Customer Review Rating plus BBB Rating Summary

Nationwide Biweekly Administration, Inc. has received 4.36 out of 5 stars based on 10 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.