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          Find a Location

          Synapse Group, Inc. has 32 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Synapse Group, Inc.

              225 High Ridge Rd Stamford, CT 06905-3000

              BBB Accredited Business

            • Synapse Group, Inc.

              4023 Kennett Pike, Suite 777 Wilmington, DE 19807

            • Synapse Group, Inc.

              P O Box 1966 Kankakee, IL 60901

            • Synapse Group, Inc.

              10715 Plano Road #200 Dallas, TX 75238

            • Synapse Group, Inc.

              2207 Concord Pike #511 Wilmington, DE 19803

            Business ProfileSynapse Group, Inc.

            Magazine Sales
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            225 High Ridge Rd

            Stamford, CT 06905-3000

            Visit Website

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            Customer Reviews

            1.22/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            58 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/16/1997

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers magazine sales and merchandise.

            Business Details

            This is a multi-location business.

            Find a Location

            Synapse Group, Inc. has 32 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Synapse Group, Inc.

                225 High Ridge Rd Stamford, CT 06905-3000

                BBB Accredited Business

              • Synapse Group, Inc.

                4023 Kennett Pike, Suite 777 Wilmington, DE 19807

              • Synapse Group, Inc.

                P O Box 1966 Kankakee, IL 60901

              • Synapse Group, Inc.

                10715 Plano Road #200 Dallas, TX 75238

              • Synapse Group, Inc.

                2207 Concord Pike #511 Wilmington, DE 19803

              Headquarters
              225 High Ridge Rd, Stamford, CT 06905-3000
              BBB File Opened:
              9/13/1995
              Years in Business:
              33
              Business Started:
              3/14/1991
              Business Started Locally:
              3/14/1991
              Business Incorporated:
              1/1/1991
              Accredited Since:
              9/16/1997
              Type of Entity:
              Corporation
              Alternate Business Name
              • Mags.com
              • Food and Wine Connoisseur Club
              • Travel and Leisure Family Club
              • Travel and Leisure Golf Players Club
              • People En Espanol Discuentos y Mas
              • Ayuda en Carreterra
              • NewSub Magazine Service
              • MagazineDiscountCenter.com
              • NSS Magazine
              • Synapse Connect
              • www.magsformiles.com
              • www.freebizmag.com
              • Synapse Retail Ventures
              Business Management
              • Ms. Erin Cioffi, Manager, Customer Experience
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              58 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/12/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I accepted an offer from a large chain bookstore to receive 2 months of magazines FREE. The bookstore stated the reason for this offer as being a sort of customer appreciation thing. I obliged to take part in the offer because... I have no idea. Being too gullible that day. I receive a post card from Synapse Group today and in fine print it warns I am about to be charged Semi Annually for magazines. I try to create a profile to cancel but of course there is some kind of glitch on their end that made this impossible to do on their website. I contact customer support chat and am connected with "John" on January 10th, 2023 at 1:18:29 PM who assured me I have successfully cancelled my subscription and I would not be charged. I have a large problem with the predatory nature of the Synapse Group and want to make certain my banking information and my rights as a consumer have not been compromised
              Read More
              Read 57 More Complaints

              Customer Reviews

              18 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tim M

              03/24/2024

              unauthorize charges on my account. This company is a SCAM.

              Synapse Group, Inc. Response

              03/26/2024

              We genuinely regret any inconvenience that you have experienced regarding your magazine subscriptions. Our records show that you placed an order for Highlights for ********* ******* ********* ******* ********** *** **** ******* ********* when you accepted our promotional offer, which was presented by ******* after you completed a survey following an online purchase. This offer allowed you to receive the first term for a nominal fee of $2.00 for each subscription. The offer provided that your subscriptions would continue automatically and be charged monthly to the same credit card used, unless you called our toll-free customer service number to cancel. Please be assured that your subscriptions have been cancelled and all charges have been refunded. Also, you may continue to receive one or two more issues of your magazines since they were in process at the time of cancellation. You may keep these with our compliments. We apologize for any inconvenience you experienced. Please be assured that customer satisfaction is very important to us, and we take great care in providing our customers with the highest level of service.
              Read 17 More Customer Reviews

              Local BBB

              BBB Serving Connecticut

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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