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BBB Business Review

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BBB Accredited Business since

LexiConn Internet Services, Inc.

Phone: (860) 537-9672 Fax: (860) 537-9675 View Additional Phone Numbers 63 Norwich Ave  Ste 102, Colchester, CT 06415

BBB Business Reviews may not be reproduced for sales or promotional purposes.


LexiConn offers internet web hosting services and ecommerce solutions, specializing in the ShopSite ecommerce software.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that LexiConn Internet Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on LexiConn Internet Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 10, 1998 Business started: 02/06/1996 Business started locally: 02/06/1996 Business incorporated 02/07/1996 in CT
Type of Entity


Business Management
Jason P. McGrath, President/Owner Robert L. Mangiafico, CTO/Owner
Contact Information
Principal: Jason P. McGrath, President/Owner
Business Category

Internet - Web Hosting Data Processing, Hosting, and Related Services (NAICS: 518210)

Refund and Exchange Policy
LexiConn will issue a FULL refund of all payments for any shared hosting account (excluding any ShopSite License or software purchases) within 30 days of setup. You may cancel your account within the first thirty days if you are not completely satisfied with LexiConn's level of service and be fully reimbursed, no questions asked.
Products & Services

Founded in 1995, LexiConn has established itself as a web hosting and ecommerce solutions provider whose goals are to provide quality customer support, reliability, and service to the business community.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.