BBB Accredited Business since 01/31/1996
Phone: (800) 221-2216Fax: (603) 357-454853 Summer Street, Keene, NH 03431View Additional Web Addresses
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Small Groups. Small Ships. Private Journeys. We offer more than 75 Small Group Journeys uniquely designed for our intimate groups of never more than 16 guests.
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A BBB Accredited Business since 01/31/1996
BBB has determined that Alexander+Roberts meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Alexander+Roberts' rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Designated T.O.P. tour operator by A.S.T.A. American Society of Tour Operators.BBB file opened: 11/01/1995Business started: 01/01/1947Business started locally: 06/01/1995
Type of Entity
Incorporated: January 1995, NH
Contact InformationPrincipal: Robert Drumm (President)Customer Contact: Beth Karlicek (Director of Operations) Helena Novak (Director of Planning)
Number of Employees
Travel Agencies & Bureaus
Alternate Business NamesGeneral Tours Inc., Delta Dream Vacations, TBI Tours, General Tours World Traveler
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