BBB Accredited Business since
Phone: (513) 662-7000 Fax: (513) 662-7243 View Additional Phone Numbers 4221 Malsbary Road Suite 201, Cincinnati, OH 45242 View Additional Email Addresses View Additional Web Addresses
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This business offers insurance products and services including automobile, homeowners insurance, life insurance, business insurance, disability, and health insurance.
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A BBB Accredited Business since
BBB has determined that Pathway Insurance Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Pathway Insurance Services, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Ohio Department of Insurance
50 W. Town Street, Third Floor Suite 300, Columbus OH 43215
Phone Number: 800-686-1526
Type of Entity
Business ManagementMr. Jack Thomas, Owner Ms. Emily Thomas, Co-Owner
Related BusinessesThe Win Group
Insurance - Auto Insurance - Fire & Flood Specialists Insurance - Health Insurance - Homeowners Insurance - Life Insurance - Senior Products Insurance - Liability Insurance - Property Insurance Services - Commercial
Products & Services
Pathway Insurance Services, Inc. sells the following brand(s): American Commerce Insurance, Blue Cross and Blue Shield Insurance, Encompass Insurance, Foremost Insurance, Grange Insurance, Humana Insurance, Kemper Insurance, Medical Mutual Insurance, MetLife Insurance, Pekin Insurance, Progressive Insurance, the Hartford Insurance, Travelers Insurance
Pathway Insurance Services, Inc. offers the following product(s): Accident Insurance, Business Insurance, Car Insurance, Commercial Automobile Insurance, Contractors Insurance, Disability Insurance, Health Insurance, Home Insurance, Life Insurance, Long-Term Care Insurance
Hours of Operation
|M||:||9:00 AM - 6:00 PM|
|T||:||9:00 AM - 6:00 PM|
|W||:||9:00 AM - 6:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 6:00 PM|
Method(s) of PaymentChecks, cash, credit card.
Refund and Exchange PolicyMost insurance carriers offer a prorated refund
of unearned premium.