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Business Profile

Home Improvement

Lowe's Home Centers, LLC

Headquarters

About

About This Business

BBB Accredited Since: 5/1/1977

Years in Business: 79

Business Details

BBB File Opened:
12/1/1975
Business Started:
1/1/1946
Business Started Locally:
1/1/1955
Business Incorporated:
10/13/1958
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Lowe's
Lowe's Companies, Inc.
Lowe's Home Center
Business Management:
Mr. Marvin R. Ellison, Chairperson/CEO
Number of Employees:
766

Additional Contact Information

Principal Contacts
Mr. Marvin R. Ellison, Chairperson/CEO
Customer Contacts
Lowe's Executive Customer Relations
Fax numbers
Other Fax: (704) 426-5889
Other Fax: (704) 597-2014
Other Fax: (704) 983-8957
Other Fax: (910) 410-0137
Other Fax: (704) 865-8089
Other Fax: (704) 892-7474
Other Fax: (704) 662-7055
Other Fax: (704) 484-3713
Other Fax: (704) 226-1634
Other Fax: (704) 720-9016
Other Fax: (704) 735-8608
Other Fax: (704) 504-1662
Other Fax: (704) 321-1041
Other Fax: (704) 543-5614
Other Fax: (828) 304-9144
Other Fax: (828) 351-1024
Additional Phone Numbers
Other Phone: (828) 304-9063
Other Phone: (704) 321-7170
Other Phone: (828) 351-1023
Other Phone: (704) 865-6767
Other Phone: (704) 563-3761
Other Phone: (336) 658-4000
Other Phone: (800) 445-6937
Other Phone: (704) 484-9883
Other Phone: (704) 983-8956
Other Phone: (866) 900-4650
Other Phone: (704) 758-1000
Other Phone: (704) 720-9000
Other Phone: (704) 321-1050
Other Phone: (704) 660-7177
Other Phone: (910) 410-0137
Other Phone: (704) 226-1744
Other Phone: (704) 504-1147
Other Phone: (704) 892-9449
Other Phone: (704) 543-5600
Other Phone: (704) 597-2000
Other Phone: (704) 748-9335
Other Phone: (704) 758-4680

Latest Reviews

  • Megan V

    "I have recently bought a house just October and I went to lowes in **** **** and gave them all my measurements for my flooring they told me they had enough to cut it and will be shipped that next Monday as I order it on a Saturday. Waiting monday in the time limit it was supposed to be delivered to me they for some reason shipped it to ****** to be cut and ****** had messed up there cutting machine and left me waiting like 3 days." ... Read full review

  • Deborah S

    "We hired Lowe’s Home Improvement for a simple 8-cabinet pull-and-replace kitchen project costing about $15,000. We were required to pay in full upfront in February, but the job was not completed until the end of October—over eight months later." ... Read full review

  • Zhiar R

    "I am writing to express my deep dissatisfaction with the customer service I experienced during my visit to Lowes on 11/18/25 around 6:30pm Upon entering the store, I was directed to the pickup area for my online order of a glass shower door. After scanning my barcode, I waited approx 10 minutes for assistance, even pressing the help button, but received no attention." ... Read full review

View all Reviews

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