Business ProfileforGood Guys Tree Service

I hired Good Guys Tree Service to cut back branches around my home. They were more expensive than other companies, but becasue they had good reviews, I thought they would do a good job. They came out on September 11, 2023. I was advised that the lead representative that came by to discuss my needs would be there on the day of service to communicate my concerns and oversee the job. I was advised the job would be scheduled at a convenient time that met my needs. Instead, the lead never showed up. My concerns were not conveyed. A time and day was picked for me. I had to move two other existing appointments to make it work. I had several dead limbs fall after their service. They did not clean up all the small debris that was scattered in my yard. However, the biggest issue is that they were allowing the tree limbs to fall on my house and slide down my steep and very visible sloped roof. This led to damage to my roof along the front and both sides of my home, shingles missing and frayed along both sides. I also have some fence damage. A hole in my fence and misalignment of the fence, making it difficult to lock. Also, a result of improper management of falling limbs.