BBB Accredited Business since
Phone: (512) 502-1496 View Additional Phone Numbers PO BOX 29210, Austin, TX 78755
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Vehicle Service Contracts, Gap Insurance, Credit Insurance, Automotive Ancillary Products, Environmental Protection Products, Training, Consulting
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A BBB Accredited Business since
BBB has determined that First Guard Warranty Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for First Guard Warranty Corporation include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Insurance
333 Guadalupe St, Austin TX 78701
Phone Number: (800) 252-3439
Type of Entity
Business ManagementMr. Mike Edwards, President/CEO
Auto Warranty Processing Service
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
|S||:||8:00 AM - 5:00 PM|
|Su||:||8:00 AM - 5:00 PM|
Refund and Exchange PolicyComply with specific state mandates, regulations and requirements per product line.
Alternate Business NamesFirst Innovations
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview