Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Air Conditioning Contractors

ACR Air Conditioning & Refrigeration

Reviews

Customer Review Ratings

5/5 stars

Average of 12 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTodd M

    Date: 03/19/2025

    5 stars
    They do a great job and care about you and your service
  • Review fromNick B

    Date: 02/13/2025

    5 stars
    The technician that came out to nick and ****** resident is one of the best technicians. This technician is a asset to your company.
  • Review fromJohn B

    Date: 11/14/2024

    5 stars
    ******* came out to give me a quote to replace my current AC unit. He was very prompt getting here. I can't recall ever speaking with a more knowledgeable and friendly AC tech.

    ACR Air Conditioning & Refrigeration

    Date: 12/06/2024

    Thank you for such a kind review, ****! We are overjoyed to hear that you are satisfied, and we look forward to working with you in the future.
  • Review fromDavid R

    Date: 09/25/2024

    5 stars
    The staff is always friendly and helpful. They are always on time and do whatever they can to get your issues fixed. I had an AC go out and they were able to be at my house within a few hours to fix it by fitting me in. I would recommend them for your needs.
  • Review fromTimothy M

    Date: 12/26/2023

    5 stars
    Friendly, knowledgeable, helpful, and professional demeanor. Technician Ryan was tops. Answered my questions and educated me about condensate pan filters. Would highly recommend this company to service your A/C.
  • Review fromAaron C

    Date: 11/07/2023

    5 stars
    Technician Jack is totally fabulous. Ask for him. This firm knows their stuff.

    ACR Air Conditioning & Refrigeration

    Date: 11/09/2023

    Thank you so much for taking the time to leave ACR Air Conditioning & Refrigeration such a thoughtful 5-star review! We strive to provide the highest quality HVAC services and customer care in central Florida, so it means the world to our team when a customer has such a positive experience. We greatly appreciate you sharing your experience and recommending our company to others. It was a pleasure working with you, and we hope to have the opportunity to serve you again in the future for all your HVAC needs. Thank you again for the phenomenal review!
  • Review fromDennis H

    Date: 08/05/2023

    5 stars
    I have had an AMAZING experience! Thanks to sales rep Michael, thanks to techs John and Joshua.
    The whole experience is excellent, impeccable service, perfect problem solving!
    Unforeseen events always arise, because each installation is different, the important thing is how the company faces and overcomes unforeseen events. Everything was solved in an IMPECCABLE way.
    Thank you, I wish you much success, you deserve it, you are really EXCELLENT!!!!!
  • Review fromMichele S

    Date: 07/05/2023

    5 stars
    The AC Tech was very informative and explained everything in detail along with price for a repair needed! Thank you!
  • Review fromJohn W

    Date: 03/07/2023

    5 stars
    We have used ACR for close to 20 years, and also used them for the maintenance plan ever since our first installation. The ownership is first class, and Jack, who has performed our maintenance on several occasions, is very knowledgeable, professional and thorough.
  • Review fromLennie N

    Date: 02/20/2023

    5 stars
    Always outstanding service. I only useACR for service, repairs or replacement of AC for my home.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.