Business ProfileforPowerBastards.com

Terrible customer service! I've been waiting over a month and a half to get a RMA to return an alternator they sold me that does not work for my vehicle. Talk to the owner **** several times and he has excuse after excuse. Just send me the label so I can get your alternator back to you!

Thank you for reaching out to us through the Better Business Bureau. While we regret receiving negative feedback, we appreciate the opportunity to clarify the facts and address your concerns.We have diligently worked with you to troubleshoot the issue via email, phone and chat. Initially, we offered to diagnose your product free of charge if you returned it to us. However, you declined this offer. We also suggested having your alternator tested at a local auto parts store, which would provide a free and unbiased test, but you declined this option as well. To further support you, we even sent a replacement product at no cost. This purchase is outside of our 30-day return window, which was clearly communicated on our website, during checkout, and within the packaging you received. Your purchase was made 8 months ago, and unfortunately, we are unable to offer refunds beyond our stated return policy. If anyone mistakenly indicated that a refund could be provided, we sincerely apologize for the confusion.We are confident that the product you received is fully functional, as we have thousands of satisfied customers. If you are still experiencing issues, we strongly recommend having your vehicles charging system checked by a qualified mechanic. In our experience, common issues often arise from the battery, connections, belt, or PCM (computer system).As usual, we are here if you wish for us to test your product to ensure it's in 100% working order or as previously suggested to save you time and shipping fees you can have your product test at your local auto parts store for free. If you need assistance locating a competent auto parts store near you, we would be happy to provide a list.Please feel free to reach out if you need further assistance. We hope you are able to resolve the issue soon.