BBB Business Review
This Business is not BBB Accredited
Gunbroker.com
Find a Location(720) 223-0164PO Box 2511, Kennesaw, GA 30156-9108http://www.gunbroker.com
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BBB Accreditation
Gunbroker.com is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Gunbroker.com's rating include:
- Failure to respond to 23 complaints filed against business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 6 |
| Billing / Collection Issues | 33 |
| Guarantee / Warranty Issues | 4 |
| Problems with Product / Service | 25 |
| Delivery Issues | 0 |
| Total Closed Complaints | 68 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Limited Liability Company
Contact Information
Principal: Steve Urvan (CEO)Number of Employees
15
Business Category
Internet Marketing Services, Internet Selling Services, Auctioneers
Alternate Business Names
G B Holdings, Inc.Industry Tips
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Shopping Safely Online
LocationsX
2 Locations
PO Box 2511
Kennesaw, GA 30156Directions
PO Box 2511
Kennesaw, GA 30156-9108Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Gunbroker.com is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Internet Marketing Services
Advertising Online - Before You Start, Get to Know the Ground RulesCounterfeit Coupons Offer No Savings
Dont Fall Victim to Enticing Auctions Ads for Cars!
Federal Government Auctions
Internet Auctions Offer Great Deals...And Steals
Keep Those Customers Coming Back!
Online Auctions
Purchasing a Car Online
Returning Merchandise Purchased Online
Shop with Speed And Ease On the Internet, But Be Cyber-Savvy!
Shopping Safely Online
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.