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National Consumer Telecom & Utilities Exchange

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(866) 349-51851550 Peachtree Street, Drop 65, AtlantaGA 30309http://www.nctue.com

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BBB Accreditation

National Consumer Telecom & Utilities Exchange is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered National Consumer Telecom & Utilities Exchange's rating include:

  • 21 complaints filed against business

Factors that raised National Consumer Telecom & Utilities Exchange's rating include:

  • Length of time business has been operating.
  • Response to 21 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

21 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Billing / Collection Issues7
Problems with Product / Service9
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 21

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on National Consumer Telecom & Utilities Exchange

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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National Consumer Telecom & Utilities Exchange (NCTUE) is a member-owned database, through which its member companies exchange information on new service requests, defaulted and/or fraudulent telecommunications, pay TV and utility accounts. Membership is available to cable, electricity/power, phone, gas, water and pay TV providers. NCTUE is managed by Equifax Information Services but does not include Equifax credit information. Equifax is not a member (owner) of NCTUE.

NCTUE maintains paid as agreed and defaulted information customers of telecommunications, pay TV, and utility companies. Consumers can contact NCTUE to determine if there is a file (information) on them and if so, to request a copy of it.

Colorado law requires that a consumer reporting agency, such as NCTUE, provide each consumer with a disclosure copy of his or her data report at no charge under certain circumstances. The NCTUE letter mailed directly to the consumer provides instructions for the consumer to obtain their free disclosure.

BBB file opened: 02/27/2012Business started: 01/01/1997
Contact Information
Principal: Alan Moore (NCTUE Executive Director)Customer Contact: Ms. Phyllis Heard
Business Category

Credit Reporting Agencies

Alternate Business Names
Exchange Services Center-NCTUE, N C T U E
Industry Tips
Credit Reporting Agencies

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.