BBB Business Review
This Business is not BBB Accredited
Paynet Systems
Phone: (678) 513-6778Fax: (888) 513-6778View Additional Phone Numbers5955 Shiloh Road, Suite 100, Alpharetta, GA 30005jack@paynetsystems.comhttp://www.paynetsystems.com
BBB Accreditation
Paynet Systems is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Paynet Systems' rating include:
- 26 complaints filed against business
Factors that raised Paynet Systems' rating include:
- Length of time business has been operating.
- Response to 26 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 3 |
| Billing / Collection Issues | 11 |
| Problems with Product / Service | 12 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 26 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topContact Information
Primary Contact: Mr. Jack Chevalier (President)Number of Employees
43
Business Category
Check Protection & Signing Machines
Products & Services
Paynet Systems provide businesses with the ability to accept credit cards. We have provided our services to more than 30,000 companies throughout the Nation.
Our customer base includes retail, wholesale, mail/phone order, mobile, B2B and eCommerce businesses. Our merchant services include providing access to all major credit cards and every major ATM card nationwide.
Industry Tips
Check Fraud Against Businesses ProliferatesUnderstanding Check 21
LocationsX
1 Locations
5955 Shiloh Road
Suite 100Alpharetta, GA 30005(678) 513-6778Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Paynet Systems is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Check Protection & Signing Machines
Check Fraud Against Businesses ProliferatesUnderstanding Check 21
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.