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Business ProfileforAppliances Connection
Current Alerts For This Business
BBB files indicate a pattern of complaints concerning merchandise quality, delivery, and customer service for Appliances Connection. Numerous consumers are telling BBB about the problems they experience after ordering items such as home appliances or furniture from the website of Appliances Connection. Several consumers claim they wait weeks or more beyond the expected delivery date before their ordered items are delivered. Those customers still awaiting delivery reportedly encounter a lot of difficulty in trying to confirm the status of their order with the company’s customer service representatives. Many consumers have allegedly received defective or damaged merchandise, and a number of those consumers claim they either have been unable to have the damaged merchandise repaired or endure long frustrating waits for the repairs to be made. Some consumers that reportedly received damaged items say they try to work with the company for a replacement item or refund but are unable to resolve the issue.
At-a-glance
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Business Details
This is a multi-location business.
- Headquarters
- 1870 Bath Ave, Brooklyn, NY 11214-4616
- BBB File Opened:
- 1/25/2010
- Years in Business:
- 23
- Business Started:
- 3/1/2001
- Business Incorporated:
- 1/10/2019
- Type of Entity:
- Corporation
- Alternate Business Name
- Polished.com Inc.
- AppliancesConnection.com
- Business Management
- Mr. John Bunka, Interim CEO
- Mr. Robert Barry, Interim CFO
- Contact Information
Principal
- Mr. John Bunka, Interim CEO
- Additional Contact Information
Fax Numbers
- (800) 920-4633Primary Fax
- (800) 920-4633
Customer Complaints
944 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/09/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
671 Customer Reviews
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Most Recent Customer Review
Laurie C
04/09/2024
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