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          Find a Location

          Falcon Insurance Group, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileFalcon Insurance Group, LLC

            Auto Insurance
            Multi Location Business
            BBB accredited business

            Contact Information

            724 Enterprise Dr

            Oak Brook, IL 60523-1908

            Visit Website
            (800) 929-3252

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.04/5

            Average of 109 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            201 complaints closed in last 3 years

            52 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/19/2018

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Falcon Insurance Group, LLC is an Illinois domiciled carrier that specializes in private passenger automobile insurance and related products. Falcon operates in Arizona, Illinois, Indiana, Oklahoma, Texas and Colorado.

            Products & Services

            Insurance

            Business Details

            This is a multi-location business.

            Find a Location

            Falcon Insurance Group, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              724 Enterprise Dr, Oak Brook, IL 60523-1908
              BBB File Opened:
              1/10/2014
              Years in Business:
              12
              Business Started:
              8/22/2011
              Business Started Locally:
              8/22/2011
              Business Incorporated:
              8/22/2011
              Accredited Since:
              1/19/2018
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Falcon Insurance Company
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Ms. Erin Keene, Claims Manager
              Contact Information

              Principal

              • Ms. Erin Keene, Claims Manager

              Customer Contact

              • Ms. Erin Keene, Claims Manager
              Additional Contact Information

              Fax Numbers

              • (888) 958-7684
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Auto insurance

              Customer Complaints

              201 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/31/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Absolute scam insurance company. There insured driver caused an accident with me and even admitted fault at time of the accident. This terrible company takes hours to get on the phone with someone. They only offered to pay 70% of damages and wanted me to get repairs at a chop shop. They refuse to pay at any body shop besides their terrible shop that has 1 star review. Complete scam company and i dont understand how what they do is legal. Every review basically says the same as what im saying. They should be shut down
              Read More
              Read 200 More Complaints

              Customer Reviews

              109 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mark N

              04/16/2024

              ****** is highly professional and very easy to work with. He walked me through the process and was honest and respectful
              Read 108 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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