Customer ReviewsforBalanceCredit.com

Filled out a loan application, approved for x amount. They ask for most recent bank statements. I sent said bank statements January and February 9 times and all 9 times I get a email back saying they need bank statements. They keep declining my loan because they need most recent. March statement is out yet so I'm not understanding lol. Very poor business wouldn't recommend!!!!!     

Dear *******************************, SunUp Financial, LLC (d/b/a Balance Credit) is in receipt of your review. Please contact our Resolution Team back at ************ Monday-Friday 8 a.m. to 5 p.m. CT. and ask for ****. Sincerely, Balance Credit

224% interest on the $2600 loan they offered me. If I would had paid the $261 bi-weekly, the payoff would had been $9000. Be careful with Balance Credit-it is only for emergancy money.Secondly, even after diligent loan paid in full they do not report to credit agencies.

SunUp Financial, LLC (d/b/a Balance Credit) is in receipt of your review. Please contact our Resolution Team back at ************ Monday-Friday 8 a.m. to 5 p.m. CT. and ask for ****. Sincerely, Balance Credit

Glad I read the reviews before doing business with them.

Dear *********************, SunUp Financial, LLC (d/b/a Balance Credit) is in receipt of your review. Please contact our Resolution Team back at ************ Monday-Friday 8 a.m. to 5 p.m. CT. and ask for *****. Sincerely, Balance Credit

I just got off the phone with this company I believe they were trying to SCAM me. I completed my application and was denied they said because I already had an account with CC connect group. So I called to see when and with who. They told me in 2018 but at first didn't have no info I asked them if I was denied why are they sending me emails everyday to complete my application cause I already had. They didn't know anything but wanted me to give them my information and say it was a previous company named Promoter. Not true I think they are Scammers.

Dear *******************************, SunUp Financial, LLC (d/b/a Balance Credit) is in receipt of your review. Please contact our Resolution Team back at ************ Monday-Friday 8 a.m. to 5 p.m. CT. and ask for *****. Sincerely, Balance Credit

I am literally poised over the letter of pre-approval because I wanted a little extra $$ to do Christmas shopping for my grandkids. Whoa!! I'm glad I checked reviews first!! I wondered what the interests rates would be and could not find that answer anywhere on the letter nor the website! I see now they are like the phirrana payday loan people!! Shame on them!! I mean have a high interest rate. It's the cost of doing business but 200%!! Shame on them!! This letter is going in the trash right now!! Pffft!!

Dear *************************, SunUp Financial, LLC (d/b/a Balance Credit) is in receipt of your review. Please contact our Resolution Team back at ************ Monday-Friday 8 a.m. to 5 p.m. CT. Sincerely, Balance Credit

I received a loan from balance credit, I had the loan for a few months. I decided to pay off the loan and called for the pay off amount. I then sent the check by over night mail and it was received by balance credit office. A few weeks later I received a notice that my payment was due, I called and spoke to customer service representative who stated that they had not received my payment. I called my bank and the check was still outstanding. I waited a few days and called balance credit again, and they stated they still had not received my payment, I explained that they did receive it because someone from the company signed for the mail. They representative said they check with the department that handles check processing and give me a callback. I received a callback in about 15 minutes they had found my check on someones desk, due to they situation they were going to process my payment and the interest that had accrued would be voided. This happened btw June 2023/July 2023. It is now October 2023 and I just received and email from balance credit stating the I still owed them over $1200, and was 2 months late with my payment. Ive been on the phone with different customer service representatives and the matter has yet to be resolved. These representatives keep you on the phone for hours while theyre supposed to be checking on your account and then they come back and say that the matter is under review.

Dear *********************************,Balance Credit is in receipt of your review. Please contact our Resolution Team and ask for ******* to discuss your concerns at ************ Monday-Friday 8 a.m. to 5 p.m. **. Sincerely, Balance Credit

Do not get a loan with this balance credit. I got behind on some bills due to covid. I got a $3,700 loan and out of nowhere I owe $7,600 in interest fees alone which is ridiculous rip off. There has to be a law against this company.

Dear ***************************, SunUp Financial, LLC (d/b/a Balance Credit) is in receipt of your review. Please contact our Resolution Team back at ************ Monday-Friday 8 a.m. to 5 p.m. CT. Sincerely, Balance Credit

I've have 2 loans everything went good first time second loan I got behind on. I got an offer to settle for half. Couple days later a guy called being an a** saying it was doubled and they'd give me half off. That wasn't the original settlement. Then today I got a message talking about give him my attorney name and never mentioned attorney real rude. I have no problem paying the original settlement being I've already paid alot. No reason to be a dk.

Dear Ms. ************************** SunUp Financial, LLC (d/b/a Balance Credit) is in receipt of your review. Please contact our Resolution Team back at ************ Monday-Friday 8 a.m. to 5 p.m. CT. Sincerely, Balance Credit

Nothing but a scam! They will charge you interest like a loan shark. If you borrow $3000, they will charge you $9000+. Don't trust them and don't give them your bank information, they will try to clean out your accounts.. I think they are part of a ******* scam group.

Dear ***********************************, SunUp Financial, LLC (d/b/a Balance Credit) is in receipt of your review. Please contact our Resolution Team back at ************ Monday-Friday 8 a.m. to 5 p.m. CT. Sincerely, Balance Credit

After reading the reviews and of course it not being BBB accredited, I don't think I will be getting anything from this company...

Dear Ms. ************************************* SunUp Financial, LLC (d/b/a Balance Credit) is in receipt of your review. Please contact our Resolution Team back at ************ Monday-Friday 8 a.m. to 5 p.m. CT. Sincerely, Balance Credit