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Business ProfileforRealauction.com, LLC
At-a-glance
Related Categories
Business Details
- Location of This Business
- 861 SW 78th Ave STE 102, Plantation, FL 33324-3273
- BBB File Opened:
- 12/15/2017
- Years in Business:
- 19
- Business Started:
- 8/20/2004
- Business Incorporated:
- 8/20/2004
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Marc Thomashaw, Manager
- Contact Information
Principal
- Mr. Marc Thomashaw, Manager
Customer Contact
- Lloyd Mcclendon, CEO
- Mr. Marc Thomashaw, Manager
- Additional Contact Information
Fax Numbers
- (954) 424-7601Primary Fax
Email Addresses
- Complaint
- Inquiry
- (954) 424-7601
Customer Complaints
6 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/19/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ivanka P
12/29/2023
Realauction.com, LLC Response
12/30/2023
Below are the important instructions that they failed to follow.
"Deposits must be made on our website using the *** (Electronic Check) payment wizard. Deposits made via *** will arrive (settle) in the County Clerk's account in 4 business days."
This individual did not initiate their *** on the Polk County ** TD website using the *** wizard which is why we do not have a record of their *** in our system and why their bidder account was not credited.
These funds were not sent to Realauction, they sent their funds directly to Polk County ** TD. We provided all the information over to Polk County ** TD so that they can try to resolve this issue with this individual.
I would recommend that in the future, this Individual learn how to read all the instructions on the website before sending funds however they feel like. If they had followed the instructions, their bidder account would have been credited within the normal timeframe and the system would have worked like is works for everyone else that uses it correctly. Since this Individual bypassed the Realauction *** wizard, the issue resides entirely with the ach money initiator and the county as recipient, and this issue has nothing to do with Realauction.
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