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          Timeshare Freedom Group has 1 locations, listed below.

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            Business ProfileTimeshare Freedom Group

            Timeshare Cancellation

            Current Alerts For This Business

            Alert:
            In March 2022, BBB investigated Timeshare Freedom Group’s business practices. This investigation was prompted by an increase in consumer complaints received by the BBB. Customers alleged through their reports to BBB that the business fails to render services after being paid and fails to issue a refund. Some consumers also allege poor customer service as the business is unresponsive to their inquiries.

            As of March 30, 2022, the business has not responded to BBB's request.

            Consumers with outstanding concerns are still encouraged to file a complaint for BBB records, but may also wish to contact their local Attorney General's Office, and/or file a complaint with the California Department of Real Estate.

            Contact Information

            23046 Avenida de la Carlota Ste 600

            Laguna Hills, CA 92653-1537

            Visit Website
            Email this Business
            (866) 668-6872

            Customer Reviews

            1.34/5

            Average of 71 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            206 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers timeshare cancellation services.

            Business Details

            Location of This Business
            23046 Avenida de la Carlota Ste 600, Laguna Hills, CA 92653-1537
            Email this Business
            BBB File Opened:
            12/14/2020
            Years in Business:
            6
            Business Started:
            11/29/2017
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Wayne Merrill, Customer Service Supervisor
            Contact Information

            Principal

            • Mr. Wayne Merrill, Customer Service Supervisor

            Customer Contact

            • Mr. Wayne Merrill, Customer Service Supervisor
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Timeshares

            Customer Complaints

            206 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/15/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Hired timeshare freedom group to get us out of a timeshare that never provided the product promises. They took a payment from is and ensured there would be no other payment for them to get us out of the contract. They reached out a couple times then fell silent. I emailed over and over nothing. Now attorneys contact me and say we can settle for 5k. I dont understand how I could give anyone more money at this rate. I want timeshare freedom to pay me back so I can get out of this. They are liars.
            Read 205 More Complaints

            Customer Reviews

            71 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            hector e

            09/11/2023

            i paid for the service of take off my back the timeshare. time share should be banned and those people should be **** and timeshare freedom its a scam they take your money they just keep my money and have not solve anything. plus know i just received an email from the west gate time share charging me for taxes of the time share. for 4 thousand dollars i have to put 1 star rating because it does not allow to leave it blank.
            Read 70 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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