Business ProfileforEnviroPest

March, 2023, I called enviropest for a mouse problem. They sent a technician to my house. The technician placed a trap box in the middle of my kitchen, when he met my dog in the door. The dog grabbed the trap box quickly and efficiently. The technician also put steel wool between my door trimmer and track of my garage door. I opened the garage door and noticed the steel wool now on the floor in the middle of my ********* called and compounded. A new technician arrived a few days later. He was great. Placed trap boxes in conspicuous places and was friendly. He told me he would be back in a couple weeks. I have traps under my stove, dishwasher and other places. I had not seen an enviropest representative until June 1, 7:30 am when I get a ring on my doorbell. I then told the technician that I was not aware that someone was coming over. I called when they opened to tell customer service I wanted to cancel. *****, the customer service agent, sent me to another line which sent me to voicemail. I received a message a month later that I was charged for another month. When I called, I was connected with a company on **********. I disconnected and called the enviropest company, ie *****. She was not willing to hear anything from me and spoke over me numerous times. I declared to her that the service was horrible and her response was that I did not call.This company is a scam. I have traps in my house that have not been seen by a technician for 3 months and that is protocol? The traps are under my stove and dishwasher. I communicated that I paid them to do this job. And I was chastised for not calling sooner???