This Business Is Not BBB Accredited

SWTelston.com

SWTelston.com

(855) 215-9998

SWTelston.com

4 years in business
15800 E 121st Ave Unit I1
Brighton, CO 80603-6989
Additional Email Addresses
  • elston@teknownow.com
BBB File Opened: 04/16/2013
Business Started: 11/20/2012
Business Started Locally: 11/20/2012
Type of Entity
Sole Proprietorship
Business Management
  • Mr. James Cox, Owner
Business Category
  • Home Electronics
  • Computer Business Services
  • Web Design

Products & Services
Cloud Subscription ServicesTechnical ServicesRetailer of electronics, home, office, and outdoor supplies.
Alternate Business Names
  • TeKnowNOW
Refund & Exchange Policy: 
DAMAGES TEKNOWNOW & SWTELSTON.COM's DOA Policy does not cover any physical damage that your product may incur in transit. If you receive a product that is damaged in transit, follow these instructions:1. Note any damages on the receipt.2. Refuse the shipment (if possible) so that it is returned to TEKNOWNOW & SWTELSTON.COM for freight claim processing. For partially damaged shipments or concealed damage, note damage on receipt and refuse damaged item if possible. If damaged item is accepted via UPS/Fed Ex Ground, contact TEKNOWNOW & SWTELSTON.COM for freight claim; if via truck/LTL, the receiver is responsible to place the claim with the carrier within 10 calendar days of receipt. Damage claims are the responsibility of the consignee. The shipping cartons, packing and content should be retained in the same condition as received.DISCREPANCIES Upon receipt of merchandise, you have three (3) business days to fax or use any other overnight method to reply in writing as to any discrepancies.RETURNS TEKNOWNOW & SWTELSTON.COM accepts returns. You must have a Return Authorization (RA) number before returning any merchandise to TEKNOWNOW & SWTELSTON.COM. Request an RA number by calling us directly for your RA number at 1-855-215-9998. Be sure to note our return policies to avoid additional charges.RA REQUEST Before returning a shipment to TEKNOWNOW & SWTELSTON.COM, obtain a RETURN AUTHORIZATION (RA) number. Request an RA number by emailing us at support@teknownow.com or call us directly at 1-855-215-9998.Have the following information ready:* Account Number* Company Name if relevant* Invoice Number* Model Number* Serial Number* Outline of the problemFor your convenience, you may fax the information to us, at 720-263-4545. POLICIES* DOA/defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.* Defective product must be in original factory carton with all original packing materials* The Return Authorization number must be on the shipping label, not the carton. PLEASE DO NOT WRITE ON THE CARTON.* Returns must be shipped freight prepaid. Products received without an RA number, freight collect, not approved for return, or in any way not meeting the above criteria, will be refused.* Return Authorization numbers are good for fourteen (14) days only. Any products returned after the expiration date will be refused.* TEKNOWNOW & SWTELSTON.COM credits based on purchase price or current price, whichever is lowest.ANY DEVIATION FROM RETURN POLICIES WILL RESULT IN THE PRODUCT BEING RETURNED TO YOU WITH NO CREDIT ISSUED.

A+

Overview

TeKnowNOW & SWTelston.com provide cloud subscription services, small business & home business technical solutions, and retail products nationwide via an ecommerce site.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

SWTelston.com

THIS BUSINESS IS NOT BBB ACCREDITED

SWTelston.com

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