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          D.N.I. Heating-Cooling-Refrigeration-Plumbing has 1 locations, listed below.

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            Business ProfileforD.N.I. Heating-Cooling-Refrigeration-Plumbing

            Heating Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/1/2017

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Specializing In...Heating, Air Conditioning, Boilers, Split Systems, Furnaces, Swamp Coolers, Commercial Refrigeration, Ice Machines, Duct Work, Ventilation, Commercial Appliances, Make Up Air Units, Chillers, and Humidifiers 

            Business Details

            BBB File Opened:
            2/17/2017
            Years in Business:
            27
            Business Started:
            1/1/1997
            Business Incorporated:
            3/12/2002
            Accredited Since:
            3/1/2017
            Type of Entity:
            Corporation
            Business Management
            • Mr. Devin Cullum, CEO
            • Mr. Isaac Cullum, Secretary/Treasurer
            • Ms. LeAnn Smith, Secretary
            Contact Information

            Principal

            • Mr. Devin Cullum, CEO
            • Ms. LeAnn Smith, Secretary

            Customer Contact

            • Mr. Isaac Cullum, Secretary/Treasurer
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/04/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            DNI gave me a proposal for installing a new electrical panel and heating and cooling mini splits. They performed the work with no permits. They hired an electrician to install the electrical panel which it turned out that he was not legal to work in Northern ********. DNI also installed the heating and cooling without a permit. I complained and then they got a permit for just the heating and cooling . The city inspector then came and inspected and found problems with the hook up on the cooling and heating system to the new panel. The condenser was not hooked to enough wattage. So then DNI sent out the first electrician to correct problem. Then the inspector came back for the second time and noticed that it was a new electrical panel and said it also needed a permit. So now they bring in a different electrician that just wants to fix the hook up for the heating and cooling which the first electrician came in and did. They are dragging their feet on getting the permit and correcting all the problems on the install of the new electrical panel. The person that started all this is no longer working at that company. DNI doesn't want to own up to the new electrical panel. I don't know what to do to get this resolved.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lori A

            03/21/2023

            How crappy is it to sign an "ESTIMATE", the work performed as "UNDER THE ESTIMATED TIME" and you STILL HAVE TO PAY FOR THE "ESTIMATE". WHAT ****!! I WILL NEVER DO BUSINESS WITH THEM AGAIN!!! SHAME ON THEIR BUSINESS MODEL. That's taking advantage of a long term relationship and just trying to make money!!! SHAME SHAME SHAME ON THEM!!!!!

            Local BBB

            BBB serving Northern Colorado and Wyoming

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