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Find a Location

Dellenbach Motors has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dellenbach Motors

      3111 S College Ave Fort Collins, CO 80525-2603

      BBB Accredited Business
    • Dellenbach Motors

      3103 S College Ave Fort Collins, CO 80525-2603

      BBB Accredited Business
    • Dellenbach Motors

      125 W Swallow Rd Fort Collins, CO 80525

      BBB Accredited Business

    Business ProfileforDellenbach Motors

    Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/1983

    Years in Business: 58

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Dellenbach Motors has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dellenbach Motors

        3111 S College Ave Fort Collins, CO 80525-2603

        BBB Accredited Business
      • Dellenbach Motors

        3103 S College Ave Fort Collins, CO 80525-2603

        BBB Accredited Business
      • Dellenbach Motors

        125 W Swallow Rd Fort Collins, CO 80525

        BBB Accredited Business
      Location of This Business
      3111 S College Ave, Fort Collins, CO 80525-2603
      BBB File Opened:
      5/1/1983
      Years in Business:
      58
      Business Started:
      9/1/1965
      Business Incorporated:
      6/10/1971
      Accredited Since:
      12/1/1983
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Dellenbach Chevrolet Inc
      • Dellenbach Cadillac
      • Dellenbach Subaru
      Business Management
      • Mr. Marty Emge, Service Manager
      • Ms. Carol Murch, Accounts Receivable Clerk
      • Mr. Jerry Ludens, Parts Manager
      • Mr. R. Michael Dellenbach, President
      • Mr. Steve Dellenbach, Vice President
      • Mr. Bill Dellenbach, General Manager
      Contact Information

      Principal

      • Mr. R. Michael Dellenbach, President
      • Mr. Bill Dellenbach, General Manager

      Customer Contact

      • Mr. Steve Dellenbach, Vice President
      Additional Contact Information

      Fax Numbers

      • (970) 226-0233
        Primary Fax
      • (970) 226-0250
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/08/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      on Dec 6, 2023 at 830 am, I took my 2004 ***** Silverado to Dellenbach Chevrolet on College Avenue for a diagnostic and repair. After some time, I was called and told by ****** that one of my 02 sensors (that i just had replaced in another city) was faulty. I bought the parts online, so no warranty. I was told that it would cost $280 to fix. I was also told they couldn't complete the diagnostic without fixing it, so I was kind of forced into agreeing to the repair there when I could have went elsewhere for cheaper. With the 100 diagnostic charge, I was expecting to pay 380, but was charged $450. I paid, went home, the check engine light went on again, then when I take it back I'm told that the other 3 02 sensors are faulty and it would be another $700 to repair it! I am upset because they upcharged me, and when they could have repaired it all in one visit they did not and made me waste my time and money. This experience has shown me they price *****, lied and screwed me over. I want a refund as this is going to cost me another visit to someplace honest and at the very least a refund from the price I was quoted to what I paid. OR if they can replace the other 02 sensors, although I don't really trust taking my vehicle here again.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mike L

      1 star

      07/07/2023

      Go in for a new Key fob and they give you the run around and lead along for over a week. My friend lost his key. I can just go to a hardware store and make a new one for $2.50. I'm so glad I did not buy a new car with push button start. I'm happy with my Turn Key Start. Of course it is absolutely no inconvenience to them to keep your car for as long as possible and give you the run around and lead along, just testing how much they can get away with. "Oh, you can't get to work? That's not our problem. Oh hey! We just found out that getting you a new key is going to take a week longer than we estimated. Hope you have some vacation time saved up. We're glad you can go sleep in your friends car while we twiddle our thumbs and break all the promises we made when we sold you the car. Oh! your key fob is covered by insurance! It's going to take another week for the payment to get approved and then when we get the check in the mail, then we will do your new key fob. Sorry for any inconvenience." - This is their attitude.

      Dellenbach Motors Response

      07/08/2023

      I tried to check in our system under ************************* and can not find anything under that name. A lot of vehicles today have t the key or fob ordered direct from the factory. We have no control over when the key will be sent to us. They do this so the vehicles are harder to be stolen. And in todays world that is a problem. If it is covered under insurance, pay for it up front and the insurance company should reimburse you.

      Dellenbach Motors Response

      07/08/2023

      m

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