This Business Is Not BBB Accredited

Bedroom Guardian, LLC

Bedroom Guardian, LLC

(877) 738-4912

Bedroom Guardian, LLC

1712 Pioneer Ave Ste 201
Cheyenne, WY 82001-4406
Additional Email Addresses
  • bedbug.cs@gmail.com
BBB File Opened: 04/29/2013
Business Management
  • Mr. Dmitri Garbuzov, Owner
Business Category
  • Bed Bug Removal

F

Advertising Review

On December 7, 2015 BBB requested that the business modify its website to remove or qualify its “100% Satisfaction Guaranteed” statement.  According to the BBB Code of Advertising, advertisers must be transparent regarding the terms and conditions of Guarantees.

BBB also requested that the business modify its website to avoid consumer confusion regarding automatic recurring orders of their product.  The BBB Code of Advertising contains rules rega... Read More

Government Action

2016-04

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency.  If the matter is being appealed, it will be noted below.

 

On 6/7/16, Bedroom Guardian, LLC and Prescott Atkinson and the State of Wyoming entered into an Assurance of Voluntary Compliance.


Whereas, the Attorney General initiated an investigation regarding the online advertising and sale of bed b... Read More

Pattern of Complaint

BBB files indicate that this business has a pattern of complaints.  Complaints primarily concern the auto-shipment of products after the initial order. Complainants also have concerns regarding their inability to reach a customer service representative when they wish to return the product. 

BBB contacted this business on December 7, 2015 by email requesting a written response outlining a plan to address the pattern of complaints.

On December 18... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Bedroom Guardian, LLC include:

  • 75 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Bedroom Guardian, LLC

This Business Is Not BBB Accredited

Bedroom Guardian, LLC

Customer Review Rating:

43%
57%

Composite Score: