Business ProfileforEngle Automotive

Date of transaction: 03/17/2023 I reached out to this automotive shop to do a full inspection of my vehicle. I had recently purchased this vehicle and wanted to ensure everything was in good condition to be safe. After the inspection, this shop gave me a laundry list of services required for the vehicle (oil change, power steering fluid flush, hand brake adjustment, rear differential service & a crushed rear brake line). I allowed the shop to perform various service items because I trusted them. I did refuse the rear brake line service which I am so glad I did. They quoted me nearly $800 to fix the rear brake line, stating the part was no longer made by ******. This is not true and I've now had it repaired for less than $100. Aside from all of this, when I picked up the car that was running perfectly when I dropped it off, the check engine light was on and the car wouldn't stay started. They took the vehicle back to see what the issue was. After a few hours, they stated this was purely coincidental and they had nothing to do with the issue. They also told me they would need 3 more hours just to diagnose the issue which would cost me $220 an hour!! They tried charging me go fix something they caused. The car was running great when I brought it there. I also spoke with the dealership where I got the car that confirmed they had already performed the oil change and everything else this auto shop did and charged me for. I was completely taken advantage of and charged a ridiculous amount of money for unnecessary services. On top of that, now I have a car that I have to have fixed because they did not repair what they did. I am shocked and amazed this business is operating this way. I am considering taking legal action and feel I should be refunded for services performed.