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          Swan Heating & Air Conditioning, Inc. has 1 locations, listed below.

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            Business ProfileforSwan Heating & Air Conditioning, Inc.

            Residential Air Conditioning Contractors
            BBB accredited business

            Additional business information

            Additional Info:
            Air Medic is now operating under Swan Heating & Air Conditioning Inc. 
            See all additional business information

            At-a-glance

            Customer Reviews

            2.5/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/29/2006

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Specializing in heating, air conditioning, and plumbing services. We install and repair all major brand name heating and cooling systems.

            Business Details

            BBB File Opened:
            6/29/2006
            Years in Business:
            18
            Business Started:
            3/1/2006
            Business Incorporated:
            3/3/2007
            Accredited Since:
            6/29/2006
            Type of Entity:
            Corporation
            Number of Employees:
            16
            Alternate Business Name
            • Air Medic
            Business Management
            • Mr. Tim Swan, Owner
            • Cassie Garofalo, Office Manager
            Contact Information

            Principal

            • Mr. Tim Swan, Owner

            Customer Contact

            • Cassie Garofalo, Office Manager
            Additional Contact Information

            Fax Numbers

            • (970) 613-0826
              Primary Fax

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/07/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I had a new A/C, furnace, and thermostat installed on 5/26/2022. Me and my wife have not received the following that Peter D*** had verbally promised in the invoice that he reviewed with us. 1. Registration paperwork for the merchandise we purchased. 2. $500 **** energy rebate 3. Two $500 high efficiency heating and cooling system rebates We did receive a $300 **** rebate On 7/20/2022 Peter D*** contacted me at my behest about the rebate issues I was having with the swan company. I asked him when I could expect the two $500 rebates, he responds that I won't. I then explained that how he reviewed the invoice to me and my wife was that my total was $16,702.00 before the $1800.00 amount of rebates making my total $14902.00. $800 from **** and two high efficiency rebates. I did not include the $250 "get it while its hot" rebate since I did not meet that deadline. Peters response angers me and I ask "so your just going to screw me over for $1000". Peter chuckles and says "yeah". This angers me further and I reply "ok, I just need to know what to write to the BBB". Peter backpedals and says that he doesn't remember what he said due to the amount of sales he's made and that he would have his manager get in touch with me the next day. I receive an email from Drew H*** on 7/21/2022 stating that they always guarantee their work, and any other discounts/ rebates and that he doesn't have the document that I'm talking about. I responded with an email on 7/31/2022 not realizing it had been sent to my junk email folder explaining everything aforementioned (except the previous conversation with Peter) with copies of the invoice. It is now 7/6/2022 and I have not received a reply from the swan company.
            Read More

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Fonda Q

            08/18/2023

            The ********* came todayhottest day of the year and repaired my air conditioner (in the attic) in record time! Excellent professional punctual politegreat crew and ************** is now cool including the front room which has never been cool (or warm in the winter). Seems the builder failed to open the damper in the attic. Very pleased and highly recommend Swan for your ac needs.

            Local BBB

            BBB serving Northern Colorado and Wyoming

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