Larimer Humane Society
2018 BBB Torch Awards for Ethics Winner - Nonprofit

Larimer Humane SocietyLarimer Humane Society is an independent, nonprofit organization located in Loveland, CO serving Larimer County and Northern Colorado. Founded in 1969, Larimer Humane Society provides a wide range of services including animal protection and control, animal sheltering, medical services, pet licensing, and animal adoption. Larimer Humane Society is overseen by a board of directors of 13 and managed by a staff of 55 along with hundreds of volunteers.

Transformation at the Top
Larimer Humane Society has invested heavily in ensuring its leadership team is well-versed and up to date on the latest in ethical management techniques. Just with the last year the senior staff has attended trainings on risk control and management, fraud prevention, strategic planning, ethics, financial oversight, and internal controls. The senior staff also plays an active role in a variety of animal control and welfare organizations both in Colorado and nationally.

Reinforce and Build

New hires at Larimer Humane Society go through an initial orientation of the organization's handbook with the director of human resources on their first day. Within their first few months, they attend a two-day orientation where they are given an overview of every aspect of the humane society's operations, including a talk from the Executive Director. A regular system of performance reviews, one-on-one meetings with supervisors, and quarterly all-staff meetings give ample opportunity for Larimer Humane Society's senior staff to reiterate ethical expectations. Volunteers also receive special attention too, with volunteer orientations, ongoing training, and a dedicated volunteer supervisor in each department in addition to the organization's volunteer and humane education coordinator.

Unite the Team
Every two years, Larimer Humane Society completes a comprehensive biannual survey of employees in order to gain feedback for the leadership team. That data is compiled with thousands of animal shelters around the country by the University of North Carolina at Charlotte. Larimer Humane Society consistently has some of the highest rankings in the country for employee and job satisfaction as well as confidence in senior leadership and the direction of the organization.

Steer Performance
The staff of Larimer Humane Society works closely with the organization's board of directors to both budget and forecast as well as report results. Budgeting is a five-month long process each year that starts with each department compiling its budget before the whole organizational budget is approved first by the senior leadership, then the board finance committee, then finally the full board of directors. Results are reported monthly to the board, and all managers receive the same monthly financial reports as the board does.

Treasure People
Larimer Humane Society focuses on hiring individuals with the proper combination of necessary skill set, essential character traits, and commitment to the organization's mission of furthering compassionate, safe, and responsible relationships between animals and people. Once hired, Larimer Humane Society invests a great deal in developing and retaining its staff. Employees have access to online learning tools and many professional development opportunities throughout the year. In addition to merit-based pay increases, Larimer Humane Society also does a compensation review every two years, looking at a combination of animal welfare organizations, Colorado nonprofits, and local for-profit companies to make sure compensation is fair and competitive.

Enthusiastically Reinvest
Many of Larimer Humane Society's senior staff have held leadership in professional organizations such as the Colorado Federation of Animal Welfare Agencies, the Society of Animal Welfare Administrators, and the Association of Shelter Veterinarians. Larimer Humane Society supports CSU's Pets Forever program, which helps low-income elderly and disabled Larimer County residents keep their pets by providing needed help and resources. And they have a trained team of disaster animal response volunteers prepared to assist with both small and large animal emergencies, such as those resulting from recent floods and wildfires in the area.