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BBB Accredited Business sinceFind a Location
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Otter Products, LLC is a manufacturer of protective cases for devices such as mobile phones, tablets and music players.
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A BBB Accredited Business since
BBB has determined that Otter Products LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Otter Products LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 626 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||267|
|Total Closed Complaints||626|
Additional Complaint Information
For Customer Service contact information:
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||35|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Steve Nisbet, President Ms. Laura McFarland, Customer Service Expert Mr. Jim Parke, CEO
Manufacturers and Producers Mobile Phone Equipment Suppliers
Products & Services
Otter Products LLC sells the following brand(s): OtterBox, OtterProducts, LifeProof
Alternate Business NamesLife Proof LifeProof OtterBox TreeFrog Developments Inc
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview