Milwaukee, Wis. – Scammers are sending mass emails today to businesses claiming to be from the Better Business Bureau (BBB). These bogus emails are not coming from the BBB and are part of a widespread phishing attack. Please be assured BBB is working with law enforcement as well as a private deactivation firm to shut down as many criminal websites as possible. To date, we have shut down well over 100 sites.
The email claims that the business is in violation of either the Safety and Health Act, the Fair Labor Standards Act or has a BBB complaint. Furthermore, it provides a link and asks the recipient to download a document for more information. Do not follow these instructions, as it may download malware onto your computer.
For today and future instances, if your business or your customers receive an email that looks like it is a BBB complaint notification, you should do the following:
BBB has received hundreds of inquiries this morning from businesses about the bogus emails. If your business received an email claiming to be from the BBB and you want to verify its authenticity, you can call the BBB Serving Wisconsin at 414-847-6000 (metro Milwaukee), 920-734-4352 (Appleton), or 1-800-273-1002 (elsewhere in Wisconsin).