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Educational Consumer Tips

Carpet Cleaning Services-How to Get Your Money's Worth

Author: Better Business Bureau

Sometimes using the typical household cleaning products to make your carpet look like brand new fall short of your expectations about how you wanted your home to look. Usually, that is when you feel the need to look for a carpet cleaning service. Although this is going to be your best option for ensuring you get the best clean you can hope for, you should take the time to look around to make sure you are getting quality service along with your money's worth as well. 

You can find a professional cleaning company in your area at the Institute of Inspection, Cleaning and Restoration Certifications or at 800-835-4624.

Be Cautious
Be wary of anyone who contacts you via phone or promises prices charged based on room.

Room sizes are all different and charges should only be based upon areas which are cleaned.

Just because the company uses a specific type of cleaning product does not mean they have any association with the company who distributes the cleaning product. Be sure to check the professional you are using has the correct certifications from an accredited organization.

Ask Questions
Never be afraid to ask questions. Some you should be willing to ask are:

  • “How long have you been in business?” The answer can speak volumes about a company’s reputation and experience.
  • “What formal training is required for the company’s management and cleaning technicians?” A reputable company should require that employees receive training certifications.
  • “Do you vacuum before deep cleaning the carpet?” All professional cleaners should vacuum before they deep clean the carpet. This critical first step makes a huge difference in the end result.

And ask any other type of questions you feel may be relevant. Any professional should be more than willing to answer all and any questions you may have.

Get The Most For Your Money
Showing the cleaning professionals any problem areas you are worried about being cleaned, along with pet stains so they know what will need special attention.

Contact the carpet manufacturer to check on any warranties your carpet may have.

Allow the carpet to dry completely before walking on it or placing the furniture back on it. Doing so before everything is clean could result in permanently ruining the carpet.

Information taken from