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      Country
          Country

          Find a Location

          A & J Mobility has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • A & J Mobility

              333 W Washington St Valders, WI 54245-9201

              BBB Accredited Business
            • A & J Mobility

              3058 Helsan Dr Richfield, WI 53076-9582

              BBB Accredited Business
            • A & J Mobility

              4125 Terminal Dr Mc Farland, WI 53558-8700

              BBB Accredited Business
            • A & J Mobility

              2650 Prospect Dr Eau Claire, WI 54703-3897

              BBB Accredited Business
            • A & J Mobility

              1330 Mid Valley Dr De Pere, WI 54115-9536

              BBB Accredited Business

            Business ProfileforA & J Mobility

            Wheelchair Ramps
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/29/2008

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            A & J Mobility offers auto customizing and conversion for van and/or vehicle upgrading as well as handicapped or disabled accessibility. Servicing Brown, Dane, Eau Claire, Manitowoc and Washington counties. 

            Business Details

            This is a multi-location business.

            Find a Location

            A & J Mobility has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • A & J Mobility

                333 W Washington St Valders, WI 54245-9201

                BBB Accredited Business
              • A & J Mobility

                3058 Helsan Dr Richfield, WI 53076-9582

                BBB Accredited Business
              • A & J Mobility

                4125 Terminal Dr Mc Farland, WI 53558-8700

                BBB Accredited Business
              • A & J Mobility

                2650 Prospect Dr Eau Claire, WI 54703-3897

                BBB Accredited Business
              • A & J Mobility

                1330 Mid Valley Dr De Pere, WI 54115-9536

                BBB Accredited Business
              BBB File Opened:
              11/15/2004
              Years in Business:
              39
              Business Started:
              1/1/1985
              Business Started Locally:
              1/1/1985
              Business Incorporated:
              2/18/1985
              Accredited Since:
              8/29/2008
              Type of Entity:
              Corporation
              Alternate Business Name
              • A & J Vans, Inc.
              • A & J Vans & Mobility
              Business Management
              • Cory Kupsh, Owner
              • John Smith, Sales Associate
              Contact Information

              Principal

              • Cory Kupsh, Owner

              Customer Contact

              • Cory Kupsh, Owner
              • John Smith, Sales Associate
              Additional Contact Information

              Fax Numbers

              • (920) 775-4104
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/19/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              My handicap accessible van conversion (for my special-needs son) was completed last month (June 2022). The work was done though A&J Mobility out of **********, ** (who is a ***** Ability dealer). I repeatedly expressed a need for a hitch throughout the modification process given the large amount of equipment needed for my son when we travel. I should mention that the van did have a hitch (less than a year old) installed when it was taken for conversion. At no point was there any mention that the existing hitch would not be installed on the van. When I received the van back it did not have a hitch and after many emails back and forth was told that the existing hitch could not be reinstalled as it was an aftermarket hitch and not crash tested though *****. I asked that the hitch be returned to me but A&J said they no longer had it. I was offered a comparable replacement or a refund (labor, and hitch). I took the van to our local Chrysler dealership to have it looked at to see if another hitch could be installed. They told me given the method of conversion a hitch was not possible. A&************ assured Chrysler it could be done so they requested the van be taken back again to Chrysler so that pictures of the conversion could be taken and sent to a specialist in *********. After looking at the conversion the specialist informed Chrysler that a hitch installation was not possible. I'd like to add that I was told multiple times that a hitch could be installed but given the new method of conversions I'm now being told it's not possible. I want to reiterate that a hitch is a MUST for a family and the van does less now to meet our needs than before. Issues Failure to return original equipment when asked (i.e. hitch)Failure to inform us that a hitch could not be installed OR Provide a vehicle with a hitch (or capable of a hitch installation) despite this being expressed multiple times Failure on (*****) to provide contact information to make a formal complaint
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Chris A

              5 stars

              07/10/2023

              We had a great experience with our purchase of a 2013 Dodge Grand Caravan with Nik. He was able to find us our van, get it ready, inspected it and delivery to us in a timely manner. We have enjoyed using it and helping out my parents with transportation to appointments and personal trips.  *****

              Local BBB

              BBB Serving Wisconsin

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