This Business Is Not BBB Accredited

Safe Harbor Computers

Safe Harbor Computers

(800) 544-6599

Safe Harbor Computers

30 years in business
500 W Oklahoma Ave
Milwaukee, WI 53207-2649
Fax Numbers
  • (414) 615-4567
Additional Phone Numbers
  • (414) 290-1074
Additional Email Addresses
  • sales@sharbor.com
BBB File Opened: 08/31/1992
Business Started: 12/04/1987
Business Started Locally: 12/04/1987
Type of Entity
Sole Proprietorship
Business Management
  • Principal: Mr. Ryan S. Persitza, Co-Owner
  • Customer Service: Mr. Sean Buyeske, Director of Marketing & Commerce
Contact Information
  • Principal: Mr. Ryan S. Persitza, Co-Owner
  • Customer Service: Mr. Sean Buyeske, Director of Marketing & Commerce
Business Category
  • Video Equipment - Sales & Rentals
  • NAICS: Mail-Order Houses
  • Motion Picture Equipment & Supplies
  • Video Equipment - Supplies & Parts

Service Area
Worldwide
Methods of Payment
  • Visa, MasterCard, American Express, PayPal, wire transfer, NET 30 subject to approval.
Refund & Exchange Policy: 

All returns require a return authorization number issued by Safe Harbor customer service. You must request a Return Authorization over the phone by calling 1-800-544-6599.

All returns, whether defective or not, must be in original packaging, including all parts, undamaged in any way. Restocking fees may be higher or we may refuse the return if this policy is not recognized.

Do not fill out warranty cards, write on manuals or boxes, submit rebate forms or register online until you are sure you'll be keeping the product. Products not meeting these conditions will be refused and returned to you at your expense.

Return any defective product meeting these conditions for exact replacement within 20 days, with no restocking fee. We pay Ground shipping on the replacement product back to you. Non-defective replacements will be shipped back to you at your expense.

- Software, books and videos determined to be "defective" are returned for replacement only with the same product; we do NOT provide refunds for software, books, and videos.
- Returns for refunds are subject to a 18% restocking fee. (Restocking fees cover our non-refundable merchant charge card expenses incurred in the original sale, the processing of the return product, and its reshipment to the supplier; returns for store credit are subject to a 5% restocking fee.)
- Our return time-frame is a FIRM 20 days from date of invoice; after that, the manufacturer's warranty becomes effective and no returns are allowed.
- Once a Return Authorization Number is provided to you, the item to be returned must be at our location within seven (7) days. Failure to meet this deadline will cause the Return Authorization Number to become invalid.
- Return shipping is the customer's responsibility. Shipping charges, insurance fees, charge card processing fees, and labor charges are not refundable.
- For all workstation orders, cancellation after the build has started or delivery refusal are subject to a 3% (or minimum $200) non-refundable charge.

A+

Overview

Safe Harbor Computers offers hardware, software, and custom workstations for video editing, motion graphics, 3D animation, broadcast and post production professionals.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

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Safe Harbor Computers

THIS BUSINESS IS NOT BBB ACCREDITED

Safe Harbor Computers

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