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Find a Location

Pure Diesel Power, LLC has 1 locations, listed below.

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    Business ProfileforPure Diesel Power, LLC

    Truck Parts
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/26/2008

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Pure Diesel Power LLC offers online retailing of diesel performance parts and accessories along with light duty truck repair and upgrades in the United States.

    Business Details

    Location of This Business
    2600 S Galvin Ave, Marshfield, WI 54449-8422
    BBB File Opened:
    12/18/2007
    Years in Business:
    18
    Business Started:
    2/1/2006
    Business Started Locally:
    2/1/2006
    Business Incorporated:
    9/15/2011
    Accredited Since:
    3/26/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Garrett A. Shields, President
    Contact Information

    Principal

    • Garrett A. Shields, President

    Customer Contact

    • Garrett A. Shields, President
    Additional Contact Information

    Fax Numbers

    • (715) 898-1274
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought an idle controller for my **** **** F-350 tow truck. Upon receiving I found to have gotten a defective unit. The original seller is a third party website. So they claim no responsibility. The maker of the controller I received thats bad argued that at one point hes rarely ever seen these go down to hes never seen one malfunction to its only happened 1 time ever. Theyre chalk full of lies, and keep them coming. All I have requested is a replacement item be sent out. They refuse. They only wish to give me a refund at my expense. They refuse to tell me where to Sunil labor costs. Their website stated it was a direct plug and play unit. Now they claim its not and was falsely advertised online. They are next to impossible to work with. Hopefully you guys can further assist. Thanks for your time also not that in the emails he states he updated the sale ad or whatever his word were that meaning the ad initially stated that it would work on my truck no issues then AFTER my problems he changes it to they WONT work with a manual transmission. They want me to put more switches into my truck to fix and by fix I mean patch the problem. They wont stand behind their product at all and have treated me with absolutely zero respect
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kyle D

    1 star

    03/22/2024

    They sent me a product with bad threads on it and their tech-support is no help and they sell you parts that dont even work together. I expected better.

    Local BBB

    BBB Serving Wisconsin

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