BBB Accredited Business Profile

Charter Communications, LLC

Charter Communications, LLC

(888) 438-2427

Charter Communications, LLC

24 years in business
1348 Plainfield Ave
Janesville, WI 53545-0434
Fax Numbers
  • (636) 207-5130
Additional Phone Numbers
  • (636) 207-5100
Additional Email Addresses
BBB File Opened: 11/27/1995
Business Started: 12/01/1992
Business Started Locally: 11/27/2001
Business Incorporated: 11/22/1993 in DE
Type of Entity
Limited Liability Corporation
Business Management
  • Ms. Jana Brewer, Senior Director Customer Care Operations
  • Mr. Micheal Henry, Customer Care Escalation Manager
  • Ms. Vickie Mason, Customer Care
  • Mr. Tom Rutledge, President & CEO
Contact Information
  • Principal: Mr. Tom Rutledge, President & CEO
  • Customer Service: Mr. Micheal Henry, Customer Care Escalation Manager
Business Category
  • Television - Cable, CATV & Satellite
  • Telephone & Television Cable Contractors
  • NAICS: Telecommunications Resellers
  • Internet Services
  • Telephone Communications

Alternate Business Names
  • Charter Media
  • Charter Communications
  • Charter Pipeline
  • Charter Cable TV & Internet
  • Charter Spectrum



This company offers a full range of advanced communication services, including video, high-speed Internet, and telephone.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

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Charter Communications, LLC