This Business Is Not BBB Accredited


(866) 571-6662


48 years in business
525 Junction Rd
Madison, WI 53717-2152
Fax Numbers
  • (877) 271-2861
Additional Phone Numbers
  • (262) 717-6001
  • (800) 596-0629
  • (262) 754-3128
  • (888) 790-6415
  • (877) 208-5111
Additional Website Addresses
BBB File Opened: 11/09/1998
Business Started: 01/01/1969
Business Started Locally: 01/01/1969
Business Incorporated: 03/15/2002 in WI
Type of Entity
Limited Liability Company
Business Management
  • Ms. Pam Trickel, Marketing - Communications Manager
  • DeAnne Boegli
  • Mr. Jim Butman, President
  • Mr. David A. Wittwer, President & CEO
Business Category
  • Telephone Communications
  • NAICS: Wired Telecommunications Carriers
  • Internet Services

Alternate Business Names
  • TDS Metrocom LLC


Pattern of Complaint

On August 31st, 2016, the BBB sent a certified letter to TDS due to a pattern of consumer concerns received by BBB from consumers. 

In the complaints, consumers advised that they were receiving bills that were higher than initially received or advised.

On October 26th, 2016 the BBB sent a certified follow up letter to the company after receiving no response to the initial letter. 

As of January 19th, 2016 the BBB has not received a response or ph... Read More


This company offers communication services.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for TDS include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.


This Business Is Not BBB Accredited


Customer Review Rating:


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