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          Morgan's Shoes, Inc. has 1 locations, listed below.

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            Business ProfileforMorgan's Shoes, Inc.

            Retail Shoes
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 5/29/2009

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Morgan's Shoes, Inc. offers retail shoe sales, including orthopedic footwear. This company also has 6 pedorethist on staff to assist in footwear selection. This company also sells shoes from around the world.

            Business Details

            BBB File Opened:
            4/3/1996
            Years in Business:
            41
            Business Started:
            3/1/1983
            Business Started Locally:
            3/1/1983
            Business Incorporated:
            2/28/1983
            Accredited Since:
            5/29/2009
            Type of Entity:
            Corporation
            Alternate Business Name
            • Morgan's Shoes
            Business Management
            • Jeff Langner, CEO
            Contact Information

            Principal

            • Jeff Langner, CEO

            Customer Contact

            • Jeff Langner, CEO
            Additional Contact Information

            Fax Numbers

            • (608) 231-2287
              Primary Fax

            Email Addresses

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Melissa B

            1 star

            07/16/2022

            Insufferable is the word that kept coming to mind as I did my best to be polite and cheerful, as the clerk was terribly rude and condescending to me. Unfortunately, I now have a store credit, so I'll have to go back; although I have been going there for 14 years, and buying shoes that are way above my budget, tonight was the straw that broke the camel's back. There are some friendly clerks there, and they have comfortable though very pricey shoes. But wow, they should train their clerks to be less snooty and more helpful: they might double their business!

            Morgan's Shoes, Inc. Response

            07/18/2022

            Good Morning *******, We are sorry for the experience you had when in the store. Upon looking at your order history, it looks like the shoes you returned were a special order item, which we do not carry in store.These items are typically not returnable, or are returnable with a restocking fee which covers our costs to have the shoes freighted in as well as the shipping to ship the item back. This charge will come from our pocket, not the shoe company. It looks like you were past the timeline of our return policy as well, so we made an exception taking the return to give you store credit. We are sorry that this policy wasnt made clear to you when the shoes were ordered. All of our employees know our return policy and do their best to explain it in an understanding way. We price shoes as the companies require us to, and so we can keep our doors open and pay our employees. We strive to keep customers and provide an above average shopping experience, but we do also have to do our best to profit so we can stay open to serve the ****************** As a small business, that seems to be harder than ever now. Im sorry for the experience you had with us, and hopefully we can improve from this situation. We are hoping you can understand our perspective also.***************************** Shoes

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