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          Mr. Rooter of Southeast Wisconsin has 1 locations, listed below.

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            Business ProfileforMr. Rooter of Southeast Wisconsin

            Sewer Cleaning
            BBB accredited business

            Additional business information

            Additional Info:
            The owner Mr. John R. Donovan also owns Donovan Plumbing LLC located in Franksville, WI. - ONLY - Mr. rooter of Southeast Wisconsin is the Member company of the BBB.
            See all additional business information

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/13/2007

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Mr. Rooter of Southeast Wisconsin, located in Franksville, WI, offers plumbing services, including sewer and drain cleaning, pipe repairs, general plumbing remodeling, water heaters, garbage disposals and water softeners, sewer lateral repair and reline, pipe bursting, frozen pipe repair, gas and water line installation

            Business Details

            BBB File Opened:
            2/6/2007
            Years in Business:
            17
            Business Started:
            12/4/2006
            Business Started Locally:
            12/4/2006
            Business Incorporated:
            9/22/2006
            Accredited Since:
            9/13/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Donovan Services, LLC
            Business Management
            • John R. Donovan, Owner
            • Karen Meyer, Customer Service Specialist
            • Joe Fix, General Manager
            Contact Information

            Principal

            • John R. Donovan, Owner

            Customer Contact

            • John R. Donovan, Owner
            • Karen Meyer, Customer Service Specialist
            • Joe Fix, General Manager
            Additional Contact Information

            Fax Numbers

            • (262) 835-9512
              Primary Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/18/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            While working on installing a water pressure valve, the vendor manhandled the pipes and caused a leak on the pipe feeding water to my water softener. They in turn accused me of causing the leak. When I contacted them they came over and refused to install "a new softener that I was compelled to purchase" free of charge. Simply said sign here to pay or we are not installing. Keep in mind I had no drinking water and had a basement full of water. Since I had no option but to sign. The vendor changes me nearly $500 for the installation. Since then I called many times without a response. Subsequently, I mailed a demand letter and have just received a letter from them accusing me of causing the leak and won't refund my money. Also, the vendor spent 4 hours and yet charged me for 8. This is unethical behavior
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nick s

            1 star

            03/23/2023

            They charge me $200 just to drive to my house and then another $220 for nothing. The bill was over $420 I got absolutely No value for my money. I was told they couldn't fix the problem Was just a leaky toilet. but yet charge me almost $500 for nothing. Thinking about filing a lawsuit against this company. Any other plumber would be better than this company. Save your money Don't let them take advantage of you like they did me. I will never use them again or recommend them to anyone.

            Mr. Rooter of Southeast Wisconsin Response

            03/27/2023

            Hi - I appreciate the feedback. I am curious what customer name this was booked under. Our records show no ************************* in our system nor that we ever conducted a service call under this name. Any insight is appreciated. Thanks, ***

            Local BBB

            BBB Serving Wisconsin

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