Business ProfileforEpoxy Flooring Done Right LLC

On April 24th we received an estimate for epoxy flooring for $2268.00. We made the down payment of $567 on credit card. The estimator said her father would take care of sanding down the concrete, the estimate includes "prepare the surface by mechanically preparing". On 5/30 they came out to put down the base layer. My husband called on the 31st to ask about one specific area that appeared to not have been covered smoothly with the base layer. **** stated that as long as it isn't over "two credit cards" in thickness, the epoxy will cover it. On the 1st, they came out to pour the epoxy. We paid $1500 in cash for this, waiting to pay the remainder until he returned for the clear coat. When we were able to walk on it, we saw that the area we had been concerned with was not covered properly. It caused the epoxy to not flow properly. We contacted **** on June 4th who said he would be out to look at it. Around 6:15 he texted and said he would be calling us, he never did. On the 5th we called him and explained our concerns. He said he would just send us our money back minus the cost of supplies. He said the concrete was not his problem, but ours. He then threatened that he knew a judge in ********** and said we could hire an attorney. I did receive the $567 back to my credit card on 06/07. We have yet to receive a check. I emailed **** on 06/16 to ask about the check and he said it was mailed on 06/14. He said the check would be for $400, even though we gave him $1500.