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          CertaPro Painters of Milwaukee has 1 locations, listed below.

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            Business ProfileforCertaPro Painters of Milwaukee

            Painting Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.68/5stars

            Average of 19 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/31/2008

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Certa Pro Painters of Milwaukee, located in West Allis, WI, offers painting contractor services for interior and exterior work for residential properties and commercial businesses.

            Business Details

            BBB File Opened:
            3/14/2008
            Years in Business:
            16
            Business Started:
            5/4/2007
            Business Started Locally:
            5/4/2007
            Business Incorporated:
            5/4/2007
            Accredited Since:
            10/31/2008
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Certa Pro Painters
            • The Charles Group, Inc.
            Business Management
            • Matt Hefter, Owner
            Contact Information

            Principal

            • Matt Hefter, Owner

            Customer Contact

            • Matt Hefter, Owner
            Additional Contact Information

            Phone Numbers

            Website Addresses

            Industry Tip

            BBB Tip: Hiring a painter

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/11/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            The people that were sent to my home were NOT QUALIFIED to complete the job that was contracted. I offered to have CertaPro try to resolve this problem and they could not. The work had to be completed by others and, therefore, I will not accept this UNSATISFACTORY work. The workers were also not able to understand when I was telling them that they were not doing the work correctly because none of them spoke English.
            Read More

            Customer Reviews

            19 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Karen and Tom D

            5 stars

            11/04/2023

            This job was complicated by the fact we were replacing most of the original wood siding on our 100-year-old house in Whitefish Bay with LP SmartSide. We wanted to preserve the home's character by keeping the original wood facia/trim, wood framing of the enclosed front and back porches and front bump-out windows framing. This required us to hire two separate contractors, working in tandem. CertaPro painted the wood that we kept. We're thrilled with the way it turned out, and would certainly recommend CertaPro for similarly tailored projects. Communication was challenging at times. But we kept things positive, worked at it, and the company demonstrated integrity with fair pricing. Shoutout to sales associate Carey ******, GM Dan ********, and project manager Andres.

            Local BBB

            BBB Serving Wisconsin

            BBB Reports On

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