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          btod.com has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • btod.com

              5508 E Jelinek Ave Weston, WI 54476-4235

              BBB Accredited Business

            Business Profileforbtod.com

            Office Furniture
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.74/5stars

            Average of 35 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/4/2006

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            btod.com located in Weston, WI. is an on-line retailer/dealer of office furniture and products such as ergonomic chairs, furniture, keyboards, monitor arms and foot rests.

            Business Details

            BBB File Opened:
            8/28/2006
            Years in Business:
            18
            Business Started:
            7/1/2005
            Business Started Locally:
            7/1/2005
            Business Incorporated:
            6/28/2007
            Accredited Since:
            10/4/2006
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Beyond the Office Door, LLC
            • BTOD
            Business Management
            • Gregory M. Knighton, President
            • Ryan Bald, Vice President
            Contact Information

            Principal

            • Gregory M. Knighton, President
            • Ryan Bald, Vice President

            Customer Contact

            • Gregory M. Knighton, President
            • Ryan Bald, Vice President
            Additional Contact Information

            Fax Numbers

            • (715) 254-1630
              Primary Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/28/2022

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Date of transaction- 8th Sept 2022 Billing amount - $582.03 Product - Eurotech **** Chair Seller - BTOD.com Order - ****** I ordered the product from btod.com and expected to receive the product soon. A few days later, the delivery status changed to delivered but the item itself never arrived at the location. I started an email conversation with the seller and due to some delayed response initially, I went ahead and filed a dispute with my credit card company instead.My dispute was also rejected because the business provided documentation including a tracking ID and a photo.I looked at the photo and it has some boxes in it (also attached below). I cannot even make out the surroundings of the boxes or where they were delivered. How is this a valid proof of delivery?My cctv also did not pickup any activity from the claimed delivery date after which I am sure that the item was delivered to a wrong location.At this point I have all but lost hope and truly dissapointed with the way seller is handling this, since they now tell me that the case was closed due to a delayed response from my side (during my ongoing dispute). I just want a refund now because I am in a lot of pain due to my back problems and because of which I ordered this costly chair. I am okay now even with sitting in my old damaged chair because all this mess created by the shipper.
            Read More

            Customer Reviews

            35 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Damon D

            5 stars

            03/07/2024

            My Boss's VertDesk stopped working. Luckily, it has a 5 year warranty! I called BTOD and got top notch help! I explained what was happening and they asked a couple simple questions. Before I knew it, they had replacement parts on the way! I installed the new parts, and the desk is good as new! Being in tech support myself, I only wish all of my warranty repairs were this easy!

            Local BBB

            BBB Serving Wisconsin

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