This Business Is Not BBB Accredited

Partners in Health Care, Inc.

Partners in Health Care, Inc.

(920) 968-0574

Partners in Health Care, Inc.

11 years in business
520 S. Westland Dr.
Grand Chute, WI 54914-8867
Fax Numbers
  • (920) 560-5545
Additional Phone Numbers
  • (866) 779-0054
  • (800) 401-3642
Additional Email Addresses
  • emily@pihcinc.com
  • gary@pihcinc.com
  • customerservice@pihc1.com
  • customerservice@triresourcegroup.com
Additional Website Addresses
BBB File Opened: 07/30/2008
Business Started: 11/14/2005
Business Incorporated: 11/14/2005 in WI
Type of Entity
Corporation
Business Management
  • Mr. Gary Lee Kieper, President
Business Category
  • Medical - Dental Discount Plans
Additional Information
  • Partners in Health Care, Inc. was formerly located at 1033 W. College Ave., #103, Appleton, WI 54914.
Alternate Business Names
  • Allied Veterans Advisors, Inc.
  • TRI Resource Group, Ltd.
  • PIHC, Inc.
  • Partners in Healthcare
  • Gary Kieper
  • The Advantage Savings Program
  • Advantage Savings
  • United Solutions Group
  • National Health Care Brokers
  • GMV Marketing
  • Senior Advantage of Wisconsin
  • Kieper, Gary

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
According to the State of Wisconsin, offering a medical discount plan does not require any type of insurance licensing.

C-

Government Action

Federal Court Grants Permanent Injunction and Monetary Judgement to Federal Trade Commision Against Partners in Health Care, Inc. and Gary L Kieper

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On August 25, 2014  at The Federal Trade Commission request, a federal court entered a temporary restra... Read More

Pattern of Complaint

On December 15, 2011, Partners in Health Care, Inc informed BBB that it markets a medical benefits discount program, and that it does not sell medical insurance. However, BBB has received a pattern of complaints against Partners in Health Care Inc, in which consumers allege that the product they were sold was misrepresented, and dissatisfaction with the product they received. The company disputes this and responds to all complaints filed with the... Read More

Alert

If you have a new complaint against Partners in Health Care, promptly contact your banking and/or credit card institution to cease any further payments for such services.
According to the Federal Trade Commission (FTC), at this time there is not a claims procedure in place to assert any monies due to you. Should the Court institute a claims process, at that time you will be notified via mail at your address. If you have any questions, you may emai... Read More

Overview

In September, 2011,  the BBB started receiving a pattern of complaints alleging that the company was selling medical insurance. However, what consumers reported receiving was a medical discount card which was practically worthless.

Complainants allege they paid a “one time non-refundable enrollment fee” of $99 and subsequent monthly payments ranging from $119-$514 per month. In part, complainants state they feel the plan was misrepresented because what they received was not insurance.

Gary Kieper responded to nearly all complaints, usually by stating the consumer did not purchase the policy from PIHC, but enrolled through an out of state company. Or, often stating the consumer did not request a refund in the allotted time. Often, Kieper attempted to refer the BBB to the out of state sellers of his program. In responses, Kieper has referred to his company as the “billing and collections company”, the “processing company”, “developers of the product” and the “fulfillment and customer service” entity. Refunds were made in some cases.

However, PIHC continually failed to correct the underlying cause of complaints.

Complaints to the BBB include a large pattern; product misrepresentation, delay in receiving refunds, promised and full refunds not received, dissatisfaction with the product, difficulty in reaching the company, product not received within a specific time frame, non-information regarding the cancellation policy, and inability to cancel.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Partners in Health Care, Inc. include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Partners in Health Care, Inc.

This Business Is Not BBB Accredited

Partners in Health Care, Inc.

Customer Review Rating:

100%

Composite Score: